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April 2024 by Sky Biederer
I’d recommend other locations before going to this one.
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February 2024 by praveen Gopalakrishnan
Purchased milk from this store that had a sell by date 3 months prior. The customer service doesn’t give a damn on this concern. Please be cautious before buying products from this store.
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February 2024 by Lourdes Luna
Not the first time this place sells under cooked rotisserie chicken, my father and I have made several complaints to the meat department, which got us nowhere, this is unbelievable do they know people can get salmonella from this and is also deadly? I have pictures of this to prove what we're saying. Who can I speak to in regards of this issue that will actually take this matter seriously!!!
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February 2024 by laura pierce
Placed an online order and when I got home half of it was missing. Not good for working mothers who don't have time to go back and forth to get missing groceries.
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January 2024 by Yah Increases
I was shopping with my children 2 nights ago here. In every SINGLE aisle we went in, which was about every single aisle, they would call an employee over the intercom to clean up a so called spill that WASN'T there. It was so uncomfortable and very annoying. To make matters worse, I rightfully chose to scan my items myself at the self checkout and scanned about 5 items before being told to use the register instead and that it would be best because I wouldn't be able to get any discounts in the self checkout. But when I questioned that,she suddenly changed her comments to "Well you will be able to, but it'll be too much of a hassle so that I should just go to her register cause it's easier." I have NEVER. Total ?. I'd always seen my discounts and savings at any store's self checkout including Jewel Osco stores. It's printed on the receipt. If you're black, stay away from there unless you want a VERY unpleasant experience. And, yes, it is almost ALWAYS a race thing whether you think it or not. They don't even deserve 1 star.
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January 2024 by Abigail
I’m finally fed up with the old man at the meat section. My parents and I have both have had multiple terrible experiences with him. He’s racist and is reluctant to serve anyone except who he likes. There was a lady in front of me and to them he asks them about their day and to us he’ll just stare until we say something. My mom also commented the other day she wanted salmon and he told her to get some of the prepackaged one. Not sure how he still works there. I only come here if I have to. Garden fresh is my go to from now on.
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January 2024 by LEO KATS
I I can put zero I would, customer service representative told me to go shop somewhere else and she didn’t care about that, just for asking for help with there confusing digital coupons
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January 2024 by Alexander Balan
Huge thanks to Jesus and Gina for helping me out after hours. I really appreciate the amazing customer service and a great experience!
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December 2023 by Ryan White
I will say I have been coming here for about 5 years and I think the employees are horrible no says a word to you and it seems to me they expect you to bag your own grocery I can go to Aldi's for that and then no one even says thank you so lately I will not do it I will just wait the mangers are always helpful get it together Jewel I'm not impressed.
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December 2023 by Jovena Johnson
Unsanitary. Workers in the deli are handling food without gloves. Walked right out when I saw the lady handling my order with her bare hands.
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December 2023 by K D
Not as clean as I would prefer but it’s the closest one to home. I have been shopping here for over seven years now and the staff in this store is absolutely awful. No one speaks to you no one says thank you the cashiers every everyone of them are horrible and you’re expected to bag your own groceries. There is one gentleman of color and I apologize that I did not catch his name but he stocks the shelves and is incredibly helpful and is a very very hard worker the next time I go in if I see him, I will make sure I ask his name and let his manager know how fantastic he is. Everyone else needs to be trained on how to serve customers and smile and be grateful for the customers or they wouldn’t have their jobs. Plus the bathroom is disgusting.
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September 2023 by Brenda K.
I just stopped by to buy a few items that I needed after I came back from our vacation! The staff was really friendly and most of the sales items were available! I was there on a Sunday morning and it was pretty busy! The veggies were very fresh! I brought some cactus pears just to try them! It was ok, it's more like a guava fruit!
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September 2023 by Amit Gupta
Nice grocery store with pricing for number of items cheaper than other Jewel stores in near by… these are generally not in weekly store paper :)
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August 2023 by Jana Durham
I shop at Jewel often and almost always use the self serve method to checkout. I have always had a good experience when needing help with buying a gift card or had an issue with getting my produce scanned that didn’t have a UPC sticker attached.It’s been a specific pleasure working with a young assistant manager named Amy that was very helpful and friendly to me. Amy was quick to help when I was there recently with her (under 21) co-worker that needed assistance with an alcohol purchase; also when someone who needed an answer to a customer question. Amy is an asset to your Lake St. Mundelein Jewel store.
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August 2023 by Maria Vysotsky
They decided to close the self checkout lines in the morning and had a line of 10 people at 7am, some had a few things shopping before work and some had a full carts of stuff . When asked to open another line, stated that there no more cashiers in the store.