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June 2024 by M
Terrible attitude from “Ang”. Angelica the teller believes she runs the place??
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February 2024 by carlos Ramírez Creador dijital
Thank you for being kind, the truth is that when you open the account they seize you 600 dollars. Either 309 or 400 do not comply, rather a pure lie, I have been 6 months old and they gave me nothing, just a lie, open BMO, I do not recommend, it does not comply, they promise a deposit ??
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January 2024 by Not Sure
Great staff!
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September 2023 by Joyce R
Anabel Alonso was very helpful.
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October 2022 by Justin Nihei
I had a great experience here, the teller Ang, was really helpful and very polite.. and able to get everything done I needed. No pushy sales pitches or aggressive spending tips. It's busy Sat. Morning, so plan accordingly!
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August 2022 by Ginny Siano
A few weeks ago we stopped in this Harris Branch to have papers notarized after my husband who was the executor of his father's estate could not get in a safety deposit box at the Chase Bank in Gurnee. Robert Muise, bank manager, put us in touch with a wonderful lawyer who talked us through the situation. We came to find out what Chase was doing was illegal. At the end of the discussion there was no charge. We had never met Robert before, had no accounts with Harris and he still treated us like family. We enjoyed our brief experience here and rejoiced in knowing there are positive experiences that can come out of happenstance.
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January 2022 by Mike K
Great customer service at this particular branch. My overall experience with BMO Harris has been amazing. I recently miscalculated monies coming in/going out and ended up with a $36 penalty on one of my accounts. Fortunately for me, a $36 fee is not the end of the world… but it did leave a really bad taste in my mouth(especially with the current interest rates). I had chalked it up as a lesson learned(use a calculator next time ?). I remember talking with my mom that morning, and she could tell from my voice that I was in a bad mood. I remember her telling me, “oh, just give Harris a call.” I called and spoke to a BMO Harris rep, and that $36 fee was reversed with very little effort. The miscalculation was 100% my fault, Harris Bank didn’t have to reverse the fee… but they did. I’m happy to know my loyalty to this bank over the last decade was valued and reciprocated.
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November 2021 by Patricia Joyce
Be little careful when you’re opening a bank account here, if the banker is not paying attention they will throw you in mess with too many mistakes. Inquire as many details as you can when opening account because the bankers really do not know the stuff; they will not apologize if they don’t know.
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June 2021 by Mark Gould
Finally found a bank that has great customer service and is knowledgeable on all aspects of my banking needs as well as very reasonable rates. Manager Robert is outstanding!
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June 2021 by Kyle Grogan
Does this bank even exist? Remove it from Google
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January 2021 by Jacob Pizur
Manager very rude n agressive
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August 2020 by MLSB
Staff and service are very friendly. Happy with Bmo Harris
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August 2020 by Jean Pitzo
Service is horrible. They won’t let you go in the lobby. The tellers are not trained well enough to handle the more complicated transaction. The manager talks you to death and thinks that’s service. Terrible experience.
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July 2020 by Albiona Podvorica
I'm very happy with the customer service at BMO Harris Bank , every time I have issues they always help me and fix the problem fast . The manager is also very kind and friendly .They have a positive company culture !I would love to be part of their team. Ona
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April 2020 by Raymond Howell
This BMO Harris Bank branch is horribly managed. I have experienced repeated fee errors that require visiting the bank to resolve. In the last error, the branch manager insisted that I open an additional personal account or he could not give me the bank error refund. A ridiculous requirement. Also, after being able to cash personal check for years based on my business accounts I was informed they had a new policy and could cash a personal checks.I have moved all accounts. Banking should be frictionless....this one is awful. On the positive side, the bank tellers and staff are quite personable.
