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“I’ve been meaning to write a review about this place, and keep forgetting. Today reminded me just how much I love this place and the staff.
I’ve been living here almost a month now. I have NOTHING bad to say about it at all. First and foremost the manager Michelle has been here 23 years. That in itself is unheard of in this industry. Most management companies rotate managers, this one does not which I love. The manager has an invested interest in making sure this property is in tip top condition, that residents follow rules and everything runs smoothly, and she is on top of it!
Today we had solicitors ringing buzzers trying to gain access to the building. I along with 4 other residents contacted the office. The entire staff was out on property to locate them and escort them out of here. We have signs at every door saying no solicitation and they ignored them and kept ringing buzzers.
Secondly the building is so quiet and well built. I don’t hear my neighbors next door to me when they have music on (can hear in the hallways but not once you are inside the unit). I don’t hear anyone above me or below me. Most everyone that lives here is very respectful and stay to themselves.
We have assigned parking and if you have an issue with someone in your spot the office is on top of it right away as well. I’m serious when I say this management staff IS ON TOP OF IT!
Every morning you see Bill the maintenance man out on his golf cart picking up trash. You never see dog poop in the grass and we have a lot of dogs here.
I could go on and on about this place but long story short, the management and maintenance staff are amazing! The property is older but very well maintained. I can see myself living here for many years and very happy I moved here!
Thank you for being such a great place to call home!”
“This has been my first apartment since graduating high school and it has been amazing! I love my space, it’s so clean and homey. The staff/maintenance is also really efficient”
“Incredible, hassle-free place to live. Property Manager & staff keep the building clean & in good repair throughout all the seasons. Quiet & respectful residents. Enjoyable location with walking paths through prairie, forest & along river. It’s a privilege to live at 301 Riverwalk Place!”
“Lived here for 5 years and it's been the best living experience in a long time. The maintenance team is really reliable and efficient. I had an order done covered by William and he went above and beyond to ensure my request was completed and functional. I could literally give rating for 10 stars but I could only do 5.”
“Love the Northgate community so far . The apartments are beautiful and clean . Thanks to Charles White with helping us with all the paper work and other questions! Nice place to move in?”
“The girls were very nice and respectful to us. They helped us a lot with the whole application. We received good attention and they were able to answer all our questions or concerns. Finally, with their help we got our approval for the application!”
“Great apartment complex in Vernon Hills. Jordan has done a great job in accompanying us and making our move in process smooth. Located close to nice restaurants and stores.”
“This is my second review from my other account.I saw a one-star review from another user. I want to write that in the 4 years of living at William’s Reserve, we have never seen any bugs in our apartment.Maintenance for apartment is always super fast. They repaired our heater, and they replaced an entire window — no problems at all. Also, the management always conducts minor renovations and keeps the complex clean and beautiful.Many people have very high expectations, but having lived several years in Palatine, rest assured, this is the best leasing complex in Palatine.”
“This is an amazing place to live its quiet and clean and most of all the office is amazing Sharon and Flor are professional and always willing to help and they always communicate with you. I highly recommend living in this area and call The Gates of Deer Grove home.”
“I’m ONLY giving Ricky the maintenance guy and the 2 wonderful women working the front 5 stars because after a year of living here this is the first time MAJOR problems in our apartment have been fixed. We finally have hot water. Not to mention my bedroom has smells of cigs and leaks yellow which clearly was not dealt with prior to us moving in from the last people who lived here. This is finally being taken care of after countless emails and I fell like I am not being ignored. Every other service outside of these 3 people I would rate zero.”
“Update after 3 Years: I have officially lived here 3 years now and have just renewed for a fourth year. I stand by everything I stated below. Rent is extremely fair for apartments of similar quality in the area. The place is QUIET! Yes all apartments have some noise, but I have never had an unreasonably noisy neighbor. Everyone is very friendly. The staff is great! Renewing your lease is easy and hassle free. The maintenance staff goes absolutely above and beyond.Previous comments: I’ve lived here for 1.5 years now. The rent is very fair for the area. The buildings are quiet and well kept. Maintenance staff is very responsive and does a great job. The front office staff is very nice and responsive. They have also been taking the time to update the buildings (new paint, etc) and upkeep the grounds (new flowers, signage, trees, etc.)”
“I absolutely love living here! The amenities are wonderful, the staff goes above and beyond, and the community is very friendly. I highly recommend this property.”
“I have been a resident at Deer Valley Apartment’s in Lake Bluff, Illinois for over 10 years. I have always considered Deer Valley my home due to the cleanliness, maintenance, management staff, and privacy. I have made lifetime friends, not neighbors. My physical condition of having one leg, the SERVICE here has been phenomenal by management which has assisted me in a Better Quality of Life. Also, I have referred others which have moved into our community. The rental rates are fair, especially for me since I am retired on a fixed income. I would HIGHLY RECOMMEND renting here.Thank you Deer Valley !!!”
“We love living in Arbor Lakes! We’ve lived here for almost a year and our experience has been exceedingly positive! The office staff are very friendly and responsive. If we ever needed anything, they are quick to respond and the maintenance staff are very friendly and thorough. Can’t beat the location either, so close to a ton of stores, recreation activities, and 53.”
“We just moved in, and this place is perfect for us! Diana from the office was incredibly patient and kind, showing us several units. We decided on the same day, and by the next day, we had the place we wanted. The entire moving process with Diana was fast and smooth, and her quick responses to our questions were fantastic. We’re loving the area with its trees, beautiful pool, 24 hour access gym area and clean, well-secured organized surroundings—it really feels like a premium or luxury community!”
“I was kind of Leary initially due to the reviews, but my experience here has been nothing but great. When I first contacted, took forever to get a response. Once I did, it was smooth sailing. From the time of tour with Chana (she is by far an awesome individual). She was very thorough. Lease signing to move in was seamless. I have been here for 3 months now and i do not have one complaint! Very accomodating and customer service is great!!”
“Rosa and Rick have been great. Not just great to deal with but great people. They stay on top of any issues I've had and always extremely easy to deal with. Rosa always has her door open and I really appreciate her for everything. If I could give higher than 5 stars I would. I definitely recommend Mandalane!!!”
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“Maintenance here is top notch. I can’t give high enough praises to the two gentlemen that helped with replacing my dishwasher. Not only did I get a new dishwasher (I was expecting some kind of fix to the original one, which was new to begin with) but the gentlemen were polite, considerate, and quick! Not to mention, they had a great sense of humor. They took care of it in about 26 minutes- which is lighting quick.
They even left behind some dish soap for the washer when they were done!
I couldn’t be happier. A++ Park Butterfield!”