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January 2024 by J
I checked the pharmacy hours before I went. It said they went to lunch at 1 pm. I waited in line for over 20 minutes. Finally got to the window at 12:57 and no one was there. I waited a few minutes. There was no sign in the window either. Mine always takes maybe 2 minutes at most to grab and give to me. I am sure they noticed another car and could have at least put a sign up if they went a few minutes early.
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November 2023 by J L Miller
Cashier called me stupid.
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November 2023 by isalulu99
My new doctor said this was the worst pharmacy in the world, and he was right. The pharmacist is a jerk, and they are completely incompetent. They never answer the phone, and prescriptions are NEVER filled when promised.
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November 2023 by Johnathan Smythe
Lacking the staff to provide prompt service. If you order your meds to be delivered in 1 to 2 days, be prepared for it to take several days. Unacceptable.
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November 2023 by Raymond Santiago
I just called up there and they said there computer's or system were down. And now there closed because of staffing shortage. But I'm thinking they were thinking I was going to be up there to pick up my medication early. Reason why im saying something is because I believe there are employees there that are sabotage me in anyway they can and more.
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September 2023 by Just Being honest
I went to pick up antibiotics that were called in, I had proof they were called in and verified. The lady at the drive thru window said she didn’t have it. Then put up a huge sign to block her face. She was so rude. I’ve never had a good experience here and felt it was finally time to leave a review. I needed this antibiotic bad, but no. I’d rather die than go to this pharmacy again.
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September 2023 by David Bishop
We always have problems with our prescription orders either they don't have the medicine or some stupid reason they can't fill it till the exact day it's due each month
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September 2023 by robert bocock
This is the worst pharmacy in Mount Vernon Illinois. They don’t answer the phone and they lose your medication. I’m sick and need my antibiotics.
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September 2023 by Jennifer
If you love sitting in line for 30 minutes STUCK, then this is the place for you. Personally I'll be using kirks pharmacy or CVS or ANYTHING else
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August 2023 by Ryan Ward
Cashier was rude AF to me for no reason but other than that smooth transaction.
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July 2023 by Erin Magnuson
Took a cab to pick up my script when I was told on the phone by a live person it was ready. It wasn’t ready so I wasted money on transportation for nothing.
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May 2023 by Staci S
I’ve always been able to find unusual medical items here… like disinfecting body wash (before surgery), and get advice from the pharmacist.
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May 2023 by Michelle Eaton
Terrible experience at Mt Vernon il. Took packages to be returned as fed x told us to do. The manager and blonde lady there were extremely rude not helpful at all. They should be fired .
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April 2023 by Robert Curtis
Do not take a load here unless you need a restart on your clock - is a high score for this place.
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December 2022 by K P
It would be nice if the pharmacy called and updated me that my medication was on back order and unsure when it will be back. The pharmacist could have even checked to see if it was in stock when i called for a refill 2-3 days ago. People can’t just quit some medications cold turkey.
