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November 2023 by Shalynn Tolley
Freaking awesome company! I had to wait a little bit for the door. But I got it in and they were right at my door ready to install it. They left it beautifully. I love my new door! Thanks rebecca and lincoln nation!
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November 2023 by Nicole Sanders
I'm going with 0 stars for this place. Talk about horrible. I don't even call that place a business everytime you call and talk to someone kids are screaming in the background. Everytime I called to check in on garage door excuse after excuse. Been months and still no door so now we went with a other company and now fighting to get money back. Nobody seems to know what they are doing there. HORRIBLE HORRIBLE!!!!!!
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May 2023 by Derek Wolf
I waited 8 months to get my garage door fixed, and eventually got it done by another company. They came and took my spring, told me I should upgrade, and never got back in touch with me. During winter, I don't use my garage much, so it wasn't a big deal, but when I tried calling them in the spring, I tried three times and they always said they would call me right back and never did.They seem friendly enough, but friendliness doesn't fix garage doors.
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February 2023 by Jared Gosney (Teknikal Crysis)
Great service and friendly people. Are some business operational issues that need to be addressed, specifically regarding paying an invoice for services.. had some cable maintenance performed. Repair work was excellent! Repair time was quick! Received an invoice in the mail, called the main office to determine if they accepted card or if I needed to pay with cash. They advised me I could pay over the phone they just needed me to provide my card number. A week or so goes by, My card was never charged. I called the main office, balance is still pending... Apparently they lost my card number and never applied payment..Next the emailed me an invoice, informing me I could pay through the link provided in the email. The Link in email does not work, And when going to the main website there does not appear a selection to be able to pay an invoice online. Finally had to go into the main office in order to resolve my invoice. It's not that I never had a problem with showing up in person, But if you're going to inform customers of all of these multiple ways they can pay their balance, they should probably iron out all of the kinks before recommending them. Will likely use them again in the future, But I would recommend paying any balance owed in person rather than attempting to do so over the phone. (3 stars)Update (10-19-22)Had another issue with my door after they put in some cables.. the spring on one side broke.. we had to wait a couple weeks to them to be able to source a part.. But they came out and installed it the day after it arrived. They discounted the repair for me as well! Will use them again in the future because they are genuinely kind people and they seem to take pride in their work and customer relationships! (5 stars)
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February 2023 by Mike Ray
Waited on them to do a repair job for approximately 3 months. Got many different excuses, mainly supply parts problems.That excuse is doubtful because another garage door company did my repair job in a few days.Poorly run business with incompetent receptionist. Owner does not appear to be aware of problems within the business.Too many phone numbers.Too many excuses.
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February 2023 by Keeper B
Great job. Very nice people. Would very much recommend.
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February 2023 by Mark Purcell
Very pleased with their response and service. They handled all aspects of my situation with true professionalism. Highly recommend.
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February 2023 by Andrea Durbin
Hands down nicest people in business I have used in a long time ! From the first phone call to the end of service they went above and beyond to fix my problem. Leroy was our repairman and he was sweetest guy and made us feel like we were the most important customers they had.
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February 2023 by Amberly Reeder
Where to begin? Scheduling for someone to come out and look at the doors was a breeze. The lady was very friendly. The man who came had two garage doors fixed within 30 minutes. Extremely knowledgable and friendly. We are very appreciative and know who we'll contact if we need anything overhead door related. Thanks again!
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February 2023 by tj shel
Overhead Door Company was fantastic! They came out and installed a new LiftMaster 8900 light duty jackshaft side mount garage door opener back in august. This unit has been working great and has been the best opener that I have ever had installed. This unit is very quiet and delivers a smooth up and down action when it is in motion. The installer was a true professional and delivered an installation that was above and beyond what I imagined. The cost was competitive and reasonable. The service was excellent! I would highly recommend using the Overhead Door Company as they will do everything that they can, within reason for you from A to Z. Thank you all for the help and service that you provided to us. We greatly appreciate it!!
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February 2023 by Kathleen Price
Very friendly customer service, incredible professionalism. Keeping the spirit of Americana alive!
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February 2022 by Tina Book
The person to help was out of the office, when I stopped in. I emailed my question and received a response the next day. They are working on getting the right product for our issue.
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February 2022 by ratfink666
lousy service, 2 times in arow i was not taken care of, made excuses, waited 3 weeks for a response, then they got mad because i was angry,and called me back and cussed me out
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February 2022 by Janet Pavelonis
If iI could give 0 stars I would. Called on March 31 and spoke to someone who i left info with and what i needed and never got a return call. Gave them another call 15 days ago and was told they would call me and let me know when could come to install new garage door openers and have never heard from them since. Idoknow how they have
