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January 2024 by Luke Funk
Traveling from Iowa to Florida towing a trailer and had an issue with our steering. We stopped at Martin’s and they were able to fit us in within a few hours and we were on our way. Very courteous and communicative.
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January 2024 by Ms. Barnum
Al does a great job at diagnosing and following through. He advises me of what I might want to keep in mind, he never does work with out my approval of the charges and I always get a detailed receipt of what was done. I wont go to anyone else for my engine work!
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December 2023 by mlrman 1100
My truck broke down while traveling. Tow truck driver recommended this shop. They had my truck up and running the very same day! Reasonable price too. The office manager was great with communication, and they even gave me a ride to pick up my truck when it was ready. Martin's really saved the day. Highly recommend
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November 2023 by Jeffrey Pippenger
Haven’t had better customer service in the automotive industry. I was traveling across the country and broke down at about 1pm on a Thursday, 5 miles north of Mount Vernon. After calling every automotive store in Mt. Vernon, Martins promised they would take a look at my vehicle that same day since I needed to be in Southern Alabama by Friday morning. Not only did they hold true to that promise, but they had my vehicle fixed about two hours later, and didn’t add any other repairs or hidden fees that many mechanic shops do today. I couldn’t say enough great things about this hard-working business.
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November 2023 by Jermaine Johnson
Mind-blowing great service. They did everything they could for me and it all worked out perfectly. My son and I were driving through Mt. Vernon, IL and had some car trouble. It was a great experience for me and an even better one for my son. I think they really shaped his impression of small-town America. Big big shout out to those guys and gal. Thank you.
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September 2023 by Dorian Christopher
They got me back up and running quick . Great service a excellent work. Even went above and beyond and explained what else needed to be fixed on my truck
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September 2023 by Thomas Goodwine
Staff was excellent. Did not try to up sell unneeded parts and service. Castle (receptionist ) was very informative and polite. They promptly returned calls and kept me informed on progress. I would recommend them to friends and family.Service: Auto brake repair
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September 2023 by Buckets Oyeah
I have taken my car here multiple times over last couple of years. Way better experience here than with previous mechanics. Would definitely recommendServices: Exhaust
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July 2023 by Hannah Byers
Looked up a recall for my car without my asking. Saved me potentially up to a grand in their advice (not telling me what to do just what they would do).Did not service my car but let me stay in the lobby for a bit while I figured things out, made me coffee and every person, especially Castle, was incredibly nice.Thank you. I'm so grateful.
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July 2023 by Rick Freeman
While traveling i had a wheel bearing go bad. They got me in and repaired quickly. Professional staff and quality parts.Services: Steering & suspension repair
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April 2023 by Brandi Russell
Super happy with these guys! The mechanic did a wonderful job and Castle is very nice and personable!Thank yuns so much!!Services: Carburetor cleaning
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March 2023 by Leanna S.
I was driving from south Florida to Colorado Springs and we stopped in Mt Vernon for gas. As we exited, we realized something was wrong with our car at 2:30 am. Feeling stranded and so frazzled, we found this shop and decided to stay at a hotel and tow the car there. I left a voicemail and an email explaining the situation and by 9am (they open at 8) they had called to tell me a price and start working on it. By 11am I was back on the road. Reasonably priced, extremely fast and efficient, and so very kind. If you get stuck in Mt Vernon, please don't fret. Trust that this place will do their best to help you get back on your way in a timely matter.
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February 2023 by Julie Gurley
My daughter's SUV got stuck in neutral in Mt. Vernon, Illinois. We got it tow to Martin's. He had it fixed in under 2 hours. Didn't cost a fortune. Real friendly people.
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February 2023 by Chris F.
We had been traveling for 20 hours when, at 11 pm, I had a flat tire while on I 64. I contacted Roadside Assistance who dispatched Martin's Automotive Center to assist me, however, gave them an address about thirty minutes from where I actually was. Martin contacted me by phone and walked me through how to send him my gps coordinates. He arrived and had me back on the road within about ten minutes. Martin was friendly, fast, and professional. I would highly recommend Martin's Automotive Center.
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January 2023 by Kiley Woods
Best auto shop I’ve ever been to! Just a couple hours into the start of our long drive home we stopped at a gas station and our car wouldn’t start back up again. We were towed to Martins where they immediately prioritized our car and had us back on the road within an hour. Their staff was SO friendly and they did not try to overcharge us. They even replaced our battery with a warranty and did a safety inspection. I wish I could go here regularly!Services: Battery
