At the Mt Vernon Illinois branch today, April gave fantastic customer service. She was courteous, professional and helped out even when she didn’t have to. Thank you April for making my wait shorter. They are lucky to have such a great employee!
July 2023
I am a caretaker. Fifth Third Bank is always so kind and patient with my client I bring in.
January 2022
I'm not one to complain but how hard is it to answer the phone? I tried calling this bank 6 times today and they just don't answer.
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC.