Banterra Bank

Banks
Hours:
3520 Broadway St, Mt Vernon IL 62864

Tips

Hours

Monday
9AM - 4PM
Tuesday
9AM - 4PM
Wednesday
9AM - 4PM
Thursday
9AM - 4PM
Friday
9AM - 4PM
Saturday
Closed
Sunday
Closed

About Banterra Bank

Banterra Bank is highly praised for its excellent customer service and helpful staff. Customers appreciate the friendly and personable approach of employees like Brittany, Paxton, Melia, and others who go above and beyond to assist with various banking needs. Many have experienced quick and satisfactory help with complicated transactions and account setup, even in challenging situations like low credit scores due to Covid. The bank offers flexible options, allowing customers to open checking and savings accounts with reasonable restrictions. Staff members are patient, helpful, and willing to spend time ensuring clients choose the right accounts. Overall, Banterra Bank is regarded as a trustworthy and caring institution, with customers expressing a strong preference to remain loyal unless bought out by a larger chain that might not offer the same personalized service.

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