Tire Dealers in Mount Prospect, IL

“I wish I would have written this review sooner because I cannot compliment enough on the level of care, customer service and class that this Just Tires has provided me and my family for over 2 decades. We have had everything done at this place: tires, struts, oil changes, brakes, ailments, you name it. None of these things has EVER failed us. Vince, Tim and Fabian are the best in the business. I know im failing to mention the other gentlemen in the shop and that have helped us (please forgive me), but whenever I have had a problem or needed something these 3 men were on top of it like I was their sibling. I mean it, they are THE best in the business, treat you like family, are friendly, fair, honest, class acts and actually care about you along with your purchase. If it means anything, I drive from the city of Chicago just to get my work done by them because theyre that professional.

Just Tires, if you're reading this, you need to give EVERYONE at this shop a FAT raise because they are worth their weight in gold.

Go see them!!!!”

“I haven’t had “work” done on my car yet, but wanted to share a negative quickly turned positive experience that I had . I had brought my car in to get checked out and was told if they didn’t get to my car that day, they would get to it the next day. When the next day came and I still hadn’t gotten a call, I felt frustrated that I had to reach out to hear what was going on. I was told I’d get a call back with an update and as the end of the day came near, I was even more frustrated that I had to reach out again. I expressed my frustration and the man I spoke with was very kind and took ownership in the fact that my car had fallen through the cracks and had not been contacted. To me, this business gets five stars because instead of giving me the run around, they took ownership, apologized, and made things right. My car was made a priority the next morning and I was given an honest assessment and next steps. I didn’t feel like anyone was trying to get me to purchase any unnecessary repairs. They even comped me the service charges due to the situation. And as a bonus, everyone was kind and patient with my energetic five year old. Everyone makes mistakes, what matters is how you choose to handle it. Thanks for your integrity and honesty. We’ll be back.”

“This shop does not disappoint!! The experience from the beginning was exceptional! Joe (the owner) was a pleasure to work with. His knowledge and experience is very valuable and makes the process of getting work on your car a pleasant experience. Nick (employee) was so nice every time we spoke on the phone for updates on my car. His customer service is excellent!! I can’t say enough about this shop. If you need work done.. you won’t be disappointed!!”

“They're beautiful and ride amazing! The company actually helped me find somebody that sold them because I couldn't find them so they have excellent customer service !”

“Saw all the reviews and ratings and decided to come here from the city. Well worth it. Disappointed at the corporate level (two different wheels I selected were shown in stock- one ended up being discontinued and the other was not being manufactured currently). Despite this, Jacob and Andy were super helpful answering questions and got me set up with other wheels and tires. They were great. Service was quick. Their time estimate was spot on . Would definitely come back.”

“i had a huge tire lodged into my tire and it was 30 minutes before closing. patrick was able to take my car in and fix it— thank goodness!! can’t thank the team enough for their service. 10/10!!!”