Nelson Automotive is a top-rated and community-awarded used car dealership, mechanical service, and body repair center. They offer a 3-month warranty on all their used cars and a 12-month warranty on their repairs. The business has been awarded the IL Independent Quality Dealer of the Year and has an A+ rating from the BBB. Customers praise the smooth and easy buying experience at Nelson Automotive. They are greeted warmly, shown options based on their needs, and can complete the purchase within an hour. Customers describe the team as "absolutely outstanding people to work with" and appreciate the honest and non-nonsense approach. The customer service at Nelson Automotive is highly regarded, with customers highlighting the efficient and guided financing process, the opportunity to test drive vehicles, and the overall excellent service. The business is described as a "hidden gem" that provides top-notch service and the best vehicles around, making it a recommended choice for those in need of automotive services.
My first experience with Nelson.....really professional staff. The finance manager Matt was exceptional and clearly outlined the entire transaction. I purchased a 2023 Hyundai Palisades and I expect to have it for many years to come. I would highly recommend this dealership---as they did not try to upsell me on anything... read full comment
September 2025
They are absolutely outstanding people to work with ,got perfect car that love ,would recommend Nish and Matt they are the best out there!!!
September 2025
I dealt with Matt, great guy, easy to deal with.
After my experience with another dealership it was nice to be talked to honestly.
I told my coworker about my experience, he found a car to buy.
