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August 2024 by Amber Tortorello
Judy is a true asset to your company. I have been banking with her for many years, she is always helpful, diligent and courteous.
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July 2024 by David Kranz
Daniel Svancara at the Mount Prospect location took care of 3 CDs quickly and accurately. We were in and out in 10 minutes
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June 2024 by Joanne D
I recently opened a new account at the Mt. Prospect location. Very nice people working there. Daniel was outstanding in assisting me with my banking needs and challenges. He was very helpful and accessible. This is old fashioned customer service that people are craving. They don’t use overseas call centers! Great experience.
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June 2024 by Christina Koronakos
Staff is Amazing!
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December 2022 by Dr. Michael Bagby D.C.
I started with this bank when they were a branch of Glenview State Bank due to previous good experiences with Glenview State Bank. But from the beginning when the woman there who told me she'd be able to open another account with Glenview State Bank for me but didn't to problems with the Busey Bank customer service every time I use them there have been more problems than benefits.
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July 2020 by Brett Jacks
I helped my aunt open a new account at this bank near her house. They were very pleasant and helpful. She had a lot of questions and they explained everything to her with patience and respect, which we both appreciated. She doesn't have a lot of money, but she felt secure with her new account.The inside of this bank is really clean and well-kept. They practiced social distancing and were respectful of her age, etc. I would recommend anyone toped a savings and checking account here.
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July 2019 by Michal Hipner
Not a good bank. I was greeted with someone unwilling to help and received pushback. I promptly left. Not how I expect to be treated at a bank.
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August 2018 by Sameer Khaja
A very pleasant and precise experience at the bank.
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October 2017 by Angela H
Fantastic bank and staff! I was searching for a community bank, as I was sick of all the changes constantly happening at my old mega bank, and found just what I needed here. Everyone has always treated me with warmth and respect, and I couldn't be more pleased with my decision to move my business over to them. Highly recommended!
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August 2017 by Matt Roy
Moved here from out of state. Been looking for a bank to move to in town. Went in here to get some change and see if I liked the place. Extremely unhelpful and unwilling to assist me. I guess I can cross you guys off of the list. Onto the next bank. Update: went down the street to Huntington. Extreme helpful and willing to assist me.
