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October 2024 by mark featherstone
Friendly salesman. No pressure. Helpful.
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October 2024 by bridget rosenberg
Excellent and courteous service!
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September 2024 by Megan Saverino
Great customer service! Marquez answered all of our questions and was polite and very informative. We we definitely shop at this location again!
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September 2024 by Lindsay Semler
Excellet selection and the salesman was awesome! I am disabled and he was abled to help me pick out exactly which mattress would work best for me with my spinal condition on top of having a bed frame with shelves under it! I am beyond excited to get my bed and let my spine heal properly! And I am stoked to finally have an adjustable bed like they have in hospitals so i can sit up comfortably in bed. The salesman was not just knowledgeable but also very friendly as well and out up with my quirky humor! I would highly recommend buying a bed from this specific location and Jean Paul. My choice was very easily made after trying 4 different beds. I am someone that normally has a hard time making decisions on large purchases but after trying out the one I bought I went back to what I thought was my favorite and confirmed it wasnt the best and BAM decision made! The price was very reasonable for me being disabled (thank you labor day sale!) and it will be well worth the money for me to have a comfortable bed for me to sleep on and my spine will feel so much better! Thank you Jean Paul! Its much appreciated!! And I thank you for your help and patience while I made my decision! I think you can tell by how long this review is, but I am ecstatic and cannot wait to rest well with this new mattress and the adjustable bed frame that can sit on top of my current storage frame!
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September 2024 by steven adams
Jean Paul was very helpful and accommodating
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September 2024 by Maureen Islinger
I had a very good experience purchasing a mattress for our spare room. despite being busy with customers I had immediate attention and they were able to direct me to a good match for my needs and then devote a lot of time and good information to me.
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September 2024 by Ann DeJulio
Jean Paul was amazing. Just wanted to lay on some mattresses but he was so incredibly knowledgeable and patient, we were there almost 2 hours. This is the epitome of customer service.
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September 2024 by Juliet Lazar
Jeanpaul took great care of us, he was polite, patient & provided us with great detail information about the mattress & other product accessories. I would recommend him to anyone. If we can give him more than 5 stars we would, Jeanpaul is the best!!
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September 2024 by Mark Wiebe
Jean Paul is a pleasant and informative manager. He was not pushy in any way. Highly recommended.
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September 2024 by Bob Draut
Marquez was really on the ball. Got me set us with just what I was looking for. Great mattress, frame, price and service. Will recommend Marquez and the Mount Prospect Mattress Firm to all
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August 2024 by Bill Bauza
My wife and I had a delightful education in modern mattress design and adjustable bases. TV ads and a chat with MattressFirm online give us a beginning. I used the web app which sent me 3 choices to begin with. Sleep Specialist JeanPaul at the Mount Prospect store on Rand and Central was a knowledgable guide providing us with options and reasonings which resulted in a sale and a new friendship! The large store is bright and clean with adequate parking. Color us pleased!!
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August 2024 by Timothy Johnson
Awesome place
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August 2024 by Joanne LaPorte
Jean Paul was very knowledgeable and personable made my purchase very pleasant and stress free.
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August 2024 by Luke Jones
The salesmen/associates there made my trip for mattress shopping a swift and painless experience. I highly recommend this store to others for all of their mattress needs.
Sleep Expert: Jivan, was very helpful.
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August 2024 by Evan Naumowicz
Great service and feed back from Jean Paul. Looking forward to future business
