At Kohl's, the everyday is celebrated with sales and Kohl's Cash, making shopping safe and easy with hassle-free returns and free store pickup. The store offers a wide range of fashion, footwear, beauty products by Sephora, and home decor to suit every personality and budget. Kohl's Cares is at the heart of the company, with donations of talent, time, and money to create happier, healthier, and greener communities. Kohl's fosters an inclusive environment where associates and customers can be their authentic selves. Customers can shop in-store, online, or through the Kohl's App. While some customers have expressed concerns about the senior savings day policy and the self-checkout experience, others have praised the store's clean environment, good home goods selection, and the exceptional customer service provided by associates like Jennifer and Taisiia, who went above and beyond to ensure a great shopping experience.