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November 2024 by Mr Stretch
Found an item on the floor with no price. Instead of looking up the item in their computer system. Somebody just came up with a printed label. There was no price on the same items as in the isle.
I honestly believe that if the employees can't figure out what the proper price is by searching with the original mfg barcode that Somebody made a label from pulling a price out of thin air.
I recommend you revise your BS protocol and make it better.
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November 2024 by Toni G
Well laid out, helpful and friendly staff!
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November 2024 by Mary Connolly Cardwell
Great selection of home items. Store is always clean and well organized.
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October 2024 by S. K.
This was my first and will definitely be my last visit to this Mount Prospect location. Extremely rude and grumpy staff working here; especially the older cashiers. I bought a wreath and after the cashier scanned it, she growled "I'm NOT bagging that!!!!". Seriously?!? I didn't ask her to. I could've growled back at her but instead I smiled and said "No problem; I don't need a bag, thank you." Geez....avoid this store unless you like getting yelled at by unhappy, grumpy cashiers who have zero customer service skills!
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September 2024 by Kenia Paniagua
Really rude old worker who yells at kids
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August 2024 by Dorothy Loudon
This is the biggest home goods I've been in! They have a bigger variety of things.
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April 2024 by Ana Poiata
Worst experience ever.I wanted to return something ($34 was the total )and the cashier( Ruth was her name ,or similar to that)was so rude, she was checking a long along time those things. So rude! I felt so bad.Never coming back!
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April 2024 by Agatha T
One of the best home goods around! Super clean and staff is very nice! So great
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March 2024 by Denise
FYI: If you are returning an item without the price tag (even if all other tags are on and you have the receipt), and there isn't an identical item in the store, the amount refunded will be for a "comparable" item (in my case, the amount was about 30% less than I paid, just days before). The cashier claimed I was never charged for the item (untrue) and took the item away from me (without any compensation)! The store mgr straightened it all out (the item "was" on the receipt) but be careful.
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March 2024 by Shanti Taylor
Very big location. Well organized.Could use a little more staff.
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February 2024 by Bella Solano
Store manager was a delight to talk to...guy knows his stuff
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February 2024 by Louise Basgall
I love going to Home Goods. They are always getting in new items, do you never know what treasures you will find. I also love that they are dog friendly, so I can bring my dog with me and he has a great time as well.
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February 2024 by MrAshtonone
A lot of great items to choose from, found the perfect color blue vase I was looking for as well as a few other items. I needed to get home so the trip was short. Huge improvement from when it first opened (store is organized and the bed linen area was not a mess). Kudos for the improvement.
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January 2024 by Samantha Curtis
One of my favorite places to shop!
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January 2024 by Ve V
I love this store!! Beautiful selection of home decor.
