Home Improvements near Mount Prospect, IL
18 locations found near Mount Prospect
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Home Improvements
Home Improvements
“I was picking up an online order in the morning and associate Maria was fantastic. It appeared my order was processed but not out together but she fixed it in minutes.”
Home Improvements
“Sometimes service is good, sometimes not so good. If you know what your looking for, then you just have to look for the stuff on the shelves. Otherwise you have to ask staffs which some are helpful and some just gives basic info. Was here to buy painting stuff and the guy was very helpful. And the power tools were looking for was available. Great store.”
Home Improvements
“I go to this location prob 2-3x a week over the last 3 months. Everyone does the best they can for being a high volume location pinned against a strips of fast food. Other HD near by are out of red mulch, stones, gutters or just random stuff but this location runs out and restocks. I was behind a woman whom was returning flowers and complaining for over 20-25 minutes because she planted them in March and didn't cover or any other protection. It was mid June when she decided to go "Karen" on everyone in the store and talk to the manager's manager's manager. I was expecting her to ask for the Home Depot board members' personal information next.Customers just need to chill out and get over themselves. Curbside pickup is easy as you can put in your spot location on your order login or text it. This location also has a wider selection of crown molding that others done near by. I would like to add an employee named Greg who was picking online / curbside orders I'm guessing was super helpful and charming on my last visit. He helped me located some patio furniture that comes in multiple boxes and give us inventory levels at the Randhurst location. Put on your mask, shut up and give the employees a break cause we're all in this together.”
Home Improvements
“Went to Lowe’s to buy a snowblower, upon walking in Mr. Steve asked me if I needed any help. I had mentioned I was looking for a gas powered snowblower and he showed me what was available. Mr. Steve took the time to educate me with the different types of snowblowers and features. After a lengthy conversation with many questions I ended up purchasing a electric snowblower. Not only did I leave with a new snowblower I left with a better understanding of snowblowers. I really appreciated the time Mr. Steve took to help me out, not once did I feel rushed or pressured. I definitely will be shopping here again, thank you Lowe’s for a great experience.”
Home Improvements
“Best Home Depot I’ve been in in awhile. The customer service was amazing. Marilyn/Lynn and Marvin went above and beyond right from the start to make the trip easy and smooth. I went down another aisle and another teammate helped me find something in minutes. This store is worth going out of your way to go to- friendly, well stocked, easily to get around and helpful team. Highly recommend!!”
Home Improvements
“Great selection of high quality cabinet hardware. Nice store with very helpful and pleasant staff. Linda has been extremely helpful as we upgrade the hardware throughout our home. So much better than shopping at the home improvement stores or online.”
Home Improvements
“Another great experience with Diamond Paint. They are remarkably helpful people - spent 40 minutes with us custom matching a stain for a new table top - need it to match the rest of the set in our kitchen. No extra charge - just the cost of the stain and varnish. Have had similar great experiences with them before.”
Home Improvements
“I had placed an order online and picked it up at this Long Grove location. When I went to return it to a different Menards (Mt Prospect) because I was in that area, the manager, Jerry, refused to take my items back. I called Long Grove, spoke with Stacy, she went out of her way to follow up, call me back, and accept my return. Terrific customer service, Stacy! Thank you. I'll never shop Menards Mount Prospect again.”
Home Improvements
“It is a great place to look for small home remodeling projects or furniture items. I wish they did the color tags like other ReStores I have been to, but the prices are not bad either way.”
Home Improvements
“Girl at the return counter was very nice, but wouldn’t allow me to exchange an item for the correct item, which is significantly higher priced. I told her i would pay the difference, but they will not do any exchanges without the receipt. The service was fine, but that policy should allow exchanges, esp when the new item is $100 more.”
Home Improvements
“The customer service from the employees at this location are top notch. I am from St. Louis, MO. and was in town for a hockey tournament. Thirty minutes before we had to be at the rink, my son noticed the blade on his stick was broken. We had a backup stick, but it needed to be cut to size. We went to this Home Depot location and a wonderful gentleman named Patrick took us over to the area that you can use the hand saws, and cut the stick for us himself. We were in and out of the store within 5 minutes and were able to make it to the rink just in time. I can't thank him enough for his generosity, it would have taken me much longer to saw the stick myself!”
Home Improvements
“Retail Stores are difficult to review, because it's all about the layout, mobile site, and CUSTOMER SERVICE. Home Depot is no different from any other home remodeling store, except I find their stores are much easier to locate items than other stores. I can be in and out of the store in 10mins because it's easy to navigate. For those who don't shop at Home Depot very often, then your smart phone will be your best friend. Simply search their site for product (make sure you to have the right location) and in return their site will provide the aisle and Bin#. Super Helpful. A store isn't a great store without great employees. I had a question about a product and one of their employees took his time to explain the pros and cons of several different products depending on the nature of or current situation. This allowed us to make a sound decision on which product to purchase.”
Home Improvements
“50/50 chance to find what you want within 15 mins. 25% chance to find someone to help you find anything without an attitude. 10% chance to find someone that knows more about what you need than you do! lol.And 100% chance the person that helps you will use the same app that I just used and be just as confused as I am. Seriously, I’m usually there for a minimum of 30 mins to get nuts and bolts… you know in those drawers that have nuts and bolts already torn open (stolen) before I got there and no one replenished the stock or took out the empty bags. Regardless, I keep going back. Why? They offer military discounts (10%) and I appreciate that. Bottom line, I eventually find what I’m looking for 90% of the time, it’s just never quick!”
Home Improvements
“Amazing customer service provided by Tanner Kuhn. We are building a new home and went to the clearance center in Highland Park to look for a kitchen sink faucet and compare prices to an online discount site. Tanner was so helpful, patient, and professional. As a result, we bought everything we needed for our bathrooms, kitchen and laundry room. Tanner helped us coordinate the fixtures and was patient while we compared prices to the online site. After a few comparisons, we stop and because we were confident that Tanner would treat us fairly. We are so happy that we went with Studio41 because there was considerable follow up post purchase. Everything needed to be shipped out of state. Prior to the shipment arriving, our builder had technical questions. Tanner was extremely responsive. Just can't say enough about what a pleasure it has been doing business with Tanner and Studio41.”
Home Improvements
“Had a positive experience with the gentleman in flooring. He was very kind and helped me load a few items as well as grab a cart for me that was across the entire store. Made my experience here a positive one, as usually at Home Depot you can't find someone to help you at all.”
Home Improvements
“I usually shop at the West Niles HomeDepot. However I like to come here exclusively for the cute patio pond they have here!Whoever thought of it and got the idea going props to them! This is an advantage for being eyecandy that I havnt seen any other HomeDepot do yet. My favorite part of the store!”
Home Improvements
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“As a local contractor, I spend every day of my life here. The people are great and everyone is always so friendly. I do not recall ever having any issues here and I have spent hundreds of thousands over the last 20-25 years. The store is easy to navigate and things are rarely out of stock. That's what keeps me coming back!”