-
September 2024 by Kelley Heaton
We are in this store almost weekly. Do not understand the low reviews. Our family has always had professional, helpful and caring service from this store. We appreciate the staff and pharmacy team. Thank you! ?
-
August 2024 by kathleen newman
Lady at the front counter was so rude to me. I asked for help with a coupon and oh my ! I have a form of Alzheimer’s and get confused easily. There was nobody in line and she just got rude. Attitude shouldn't happen in a store like that.
-
August 2024 by Kasey Lyn
The ladies working today did an AMAZING job taking my wild, rambunctious 2 yr old's passport photos this morning. They were so patient and kind and didn't give up! ?
-
July 2024 by Linda Camara
This new pharmacist is the worst. Idk his name, but he has an accent, I don't like him. I wish Todd was still the pharmacist. If they had a 0 Stars, I would give them a big fat 0, gave a 1 star
-
September 2023 by Frances Ortiz
WENT FOR AMOXIXILIN AND NEEDED 2 BOTTLES. FARMACIST SAY "WE CAN GIVE YOU 1, ORDER THE NEXT, IF WE DONT GET IT WE CAN TRANSFER YOUR PARTIAL PRESCRIPTION TO ANOTHER CVS" NEVER GOT THE MEDICINE, CALLED 5 DAYS AFTER THEY SAID "ORDERED AGAIN (EITHER GAVE MY MEDICINE TO SOMEONE ELSE OR NEVER ORDERED IT OR THEY LOST IT HUH!!!!!) AND WE WILL CALL YOU" WELL 3 DAYS LATER I SHOW UP, THEY DO NOT HAVE THE MEDICINE AND THE MAND WITH THE MUSTACHE SAID (SAME MAN WHO TOLD ME THEY WOULD TRANSFER MY PARTIAL PRESCRIPTION TO WHERE I COULD GET IT) SAID AND I QUITE "WE DONT DO THAT SERVICE" THEY COULDNT CALL THE NEXT CVS OR TELL ME IF THEY HAD IT AT ALL!!!! HE SAID AFTER CLEARLY STATED THEY WERE GOING TO DO IT THAT "THEY SONT DO THAT SERVICE" SO HE OUTRIGHT LIED!!!!! TOTALLY UNPROFESSIONAL!!!! AFTER GETTING ME TO GET IT THERE NOW CHANGED EVEEEEERYTHING THEY SAID AND "COULDNT DO ANYTHING" DO NOT WASTE YOUR TIME COMPLETELY BAD SERVICE AND THEY LIE TO YOUR FACE AS IF YOU FORGOT ALL THEY SAID BEFORE. TOTAL INCONVENIENCE ONLY USED THEM CAUSE IT WAS AFTER MY PHARMACY CLOSED THAT WE SAW THE DR AND WILL NEVER EVER USE THEM AGAIN.
-
August 2023 by Matthew Agan
Went in for a Prescription of an anti-biotic at 12:20 which was called in ahead of time only to have 3 techs stare and ignore until it was time to go to lunch at 12:30 when the gate closed in my face extremely unprofessional
-
March 2023 by Russell Flener
Need to purchase ink for their printer. Or replace!!!Couldn't read half of info on pill bottles or pamphlets.Very unperfetional for top dollar prices CVS charges!!!
-
April 2022 by Stacey Sutton
Above and beyond!!! We have a sick dog. The vet gave us a prescription that could be filled at CVS. Pills have been a nightmare. The pharmacist worked with the vet (and spoke to my mom SEVERAL times today) to figure out a liquid solution. He then stayed and made sure we had it in our hands TONIGHT! Sooo Grateful!!!!The other staff person I spoke to was also Super nice...I'm really impressed by All the staff I spoke to today.(I'm visiting from DC and it's just completely different there.)My family, especially the 4-legged member, Thanks you!
-
December 2021 by Kat L
Poor service. Pharmacy staff laughs at their clients. In addition they do not communicate regarding filling or refilling of medication.
-
October 2021 by laur287
They have gotten really bad at customer service since they got their self check station.
-
August 2021 by Lindsay Evelene
The rudest CVS store I have ever been in. Employees talk about customers loudly complaining and when I forgot an item at the self check out(left it in the bag at the checkout) and called back to see if it was still there i was accused to trying to steal. She was extremely rude and accusatory even after I said I had my receipt to prove it. Rudest customer service ever.
-
April 2021 by Justin Gittings
Friendly staff, but many items are way overpriced! A few weeks ago I almost bought a Scan Disk 32gb usb drive, it was supposed to be on sale for $12-$13. When I took it up to the counter it rang up for around $30.00. Needless to say, I didn't purchase the item.I went to Walmart that same evening, bought the same brand, Scan Disk usb drive with 64gb, double the size for $7.88. I could have bought 3 of the 64gb usb drives from Walmart, for the price off one 32gb usb of the same brand at CVS. So, if you shop at CVS just be sure to watch the prices.
-
January 2021 by Karen Lawrence
This pharmacy is the worst experience we’ve ever had. They didn’t completely fill one of our prescriptions. It wasn’t until we got home that it was caught. Called to get it sorted out the next day (they were closed over-nite), which didn’t happen. We didn’t feel this was right, so we contacted the CVS pharmacy in Lawrenceville, IL for help. It took the pharmacist from Lawrenceville to get involved in order because Mount Carmel was incorrect. Drove in to get Mount Carmel to get the rest of the prescription, only to show up they are closed 1:20-2pm (we would’ve thought that would’ve been mentioned considering they knew we were coming). Then, when they re-opened we were told we needed to wait another 15-20 min while it was filled!! Needless to say, we won’t be coming back.
-
January 2021 by Leah Leisure
Awesome place for pharmaceuticals & beauty supplies but a bit expensive for everything else lol. Still has good choices for lots of stuff though ?
-
December 2020 by Jean S.
After 4 years of being treated poorly, on a regular basis, we need to make changes. We were hounded to come in and pick up medications regularly, We asked to be taken off their text messaging system, the auto refill. While Drs were trying to get us on Correct medications for BP, and Heart meds. Now we use automated system to call in prescriptions when needed, the automated system does not work most the time. If you call in a prescription to early, they just don't fill it. You come back another day and do it all over again. I could go on and on over a four yr period, but I have said enough to state the incompetency of the staff at CVS. I am sure there are other pharmacies around.
