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October 2023 by Mandi Chester
Staff at Mike Murphy are absolutely amazing. Love their pick up and delivery service when my car needs maintenance. Sales men go above and beyond you make sure you leave happy.
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October 2023 by John Schultz
Great place to buy your next vehicle! My salesman, Nathan Noyes, was incredible from the time I ordered my vehicle last year, all the way to finalizing it a few days ago!The entire staff was courteous and friendly and took the pressure off of buying a new vehicle. I love my new Maverick and I highly recommend Mike Murphy Ford for your next vehicle purchase!
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October 2023 by Mike Cotta
We had a great experience with our recent used pickup truck purchase at MM Ford. The salesman was excellent and very helpful with vehicle selection, price negotiation, and trade in of our old truck. I would characterize his approach as low pressure, friendly and helpful. There was a mechanical issue that needed attention and the service department did an outstanding job in taking care of this. The service manager was particularly good at communicating what was happening, giving us a great deal of confidence in them. The overall process and experience were outstanding and I would recommend MM Ford to anyone looking to purchase a vehicle.
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October 2023 by Nisa Roberts
Mike Murphy Ford is Exceptionally Wonderful and Professional as advertised, more than that your never overlooked and always made the number One Priority in feel and preference of what vehicle you choose, Thanks again Mike Murphy Ford. Loved the experience.
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September 2023 by MeiRose Jedziniak
Ron in sales and Todd in Finance were both amazing and made the process easy. I called the day before to ask if they still had a car on their lot, and Ron was nice enough to hold it for me until I could make the trip down to get it. Process was smooth and had great conversations. Overall, I had a great experience and highly recommend this dealership.
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August 2023 by Wayne King
Have used Mike Murphy for years for services and have been reasonably satisfied until recently. Paid for tire rotation but suspecting they hadn’t rotated them on previous visit I marked tires this time and they certainly weren’t rotated. Service rep questioned my pictures I had taken a second time and when they “corrected” it they only switched the front and rear passenger side. Also bought new battery but battery management system was not reset as I’m still receiving low battery warning.Very disappointed. Be careful when dealing with them, thought they were better than just another dealership this is no longer the case.
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August 2023 by Daniel Cunningham
Service department works well too satisfy our company's needs. Mitch in the service department is very knowledgeable and an honest truth trustworthy guy that will tell you how it is and not sugarcoat things. Matt from Service Advisor is also very informative and communicates our needs well.
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July 2023 by Judah Kaisner
This past week I purchased a used 2019 Laramie 1500 for 40k, which I picked up yesterday. I had asked the dealership to address several items (the truck was out of alignment, had a failing water pump, a oil change, and inspection) before I finalized the sale. They countered my offer and said if I did not take their price I would have to take the truck as it was. They wanted $600 more than my offer which I agreed to. The shop then completed the repairs and “inspection”.Today after bringing it home, I realized that there was a gash in the sidewall of the front tire. I was very surprised considering they claimed they preformed the inspection. I took the truck back over to the dealership so I could show the salesman and asked them to replace the tire. They refused saying that because they were “losing so much on the sale and had already repaired the other items they couldn’t take care of it”. I asked the salesman why they were selling $40,000 trucks with gashes in the tires and why they hadn’t found it during the inspection. His response was literally “we don’t check all those little things. We don’t check tires.” I honestly couldn’t believe it.If you’re looking for a dealership purchase experience where they act broke and are grudging to resolve issues that would ensure you take home a sound vehicle, you should come to Mike Murphy.If you want a dealership that claims to inspect but leaves you to find clear problems afterwards, come to Mike Murphy.If you’re looking to take home a vehicle with underlying safety hazards, come to Mike Murphy.If you’re looking for a dealership that doesn’t strive for costumer satisfaction, come to Mike Murphy.In hindsight, I wish I had taken my business elsewhere and would recommend others to do the same. As for them “losing money”, they obviously wouldn’t have sold it to me if they were actually losing money.
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June 2023 by Anastasia Bair
I mixed up my appointment and Kevin got me right in!! He was very nice and helpful through the whole process!! The financial gentleman was just as nice and helpful!The owner even made time to introduce himself when I came in!!! Very clean and friendly dealership, they didn’t make me feel pressured to buy either. I will definitely be coming back when it’s time to trade in ? Thank you all for helping me achieve a life long dream!!!
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June 2023 by Rick Hipp
Brought my 2015 Mustang in for a vibration sensed during acceleration. They mis diagnosed as motor mounts. After installing the mounts, they discovered that it was not the problem.After nearly 3 weeks later, they still do not know. I went to a dealer for experts. I haven't found any at this place. I told them to put it back outside and I would come pick it up.
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June 2023 by Google user
I mixed up my appointment and Kevin got me right in!! He was very nice and helpful through the whole process!! The financial gentleman was just as nice and helpful!The owner even made time to introduce himself when I came in!!! Very clean and friendly dealership, they didn’t make me feel pressured to buy either. I will definitely be coming back when it’s time to trade in ? Thank you all for helping me achieve a life long dream!!!
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April 2023 by Courtney Robb
What started out as a very odd and frustrating visit to purchase a new SUV turned into being the BEST vehicle purchase my husband and I have ever made. Huge thank you to Brandon for taking over the transaction and to Alicia for being the greatest finance manager EVER!! Mike Murphy even popped in while we were signing the papers. The employees and customer service are top notch here and we couldn’t be happier. We will be return customers for sure! Thanks Mike Murphy Ford!
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April 2023 by Annteana Allen
I will highly recommend this place. I didn't feel pushed or forced to buy anything. The service was great! Brian and Alicia were very nice. I had a trade-in and got the car I wanted. I will be back to purchase another one for sure. Thank you guys a ton. I really love my vehicle.
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April 2023 by Jeffrey King
My wife and I enjoyed a fantastic buying experience. Rich G. was very knowledgeable, thorough, patient and enjoyable to work with. The entire staff was very professional and made us feel appreciated for our business. Thank you to the Mike Murphy Ford team! Jeff K.
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April 2023 by Charlie Scheiner
The sales team is exceptional! From the salesman to the finance manager, to Me or Murphy stopping in to say hello our buying experience was very pleasant and at no time did we feel abandoned or pressured. The service team however left me feeling a little disappointed to say the least. I won’t write them off entirely because of one visit but it may be a while before they get a second go around.
