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December 2024 by alberto galvez
Excellent attention
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September 2024 by Michael Wright
Don't buy anything at this location if a mistake is made on a order they will cancel the order and make sure you don't get any refund
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May 2023 by Kiran Patel
Very good placeVery nice and friendlyMost is very helpful they are all
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April 2023 by Dominic Sebilla
By far the best grainger I've been to. Everyone there tries there hardest to get you with what you need
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December 2022 by George Norberg
The branch is great. The guy work hard to find my part and send to Louisville Kentucky. PEOPLE WHO GET IS DONE!
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October 2022 by Dj jr Rivera
Excellent atention
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October 2021 by Chris
Terrible customer service. These guys rude as hell. They don't communicate efficiently either.
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October 2021 by Daniel Petrean
Customer service is very bad here, the guy at the front desk was very rude talking to me and after a few questions about a part from GE he sent me to go to an appliance store saying that they don’t work with GE.
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October 2021 by frederick schrop
It was fine Except the texting was not working. Many people sitting and waiting .
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October 2021 by John Truncale
Always the best customer service.
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October 2021 by Jack Stephens
It a great tool store
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June 2021 by Melodye B.
Our HVAC fan motor in our condo was squealing so I went online and discovered it was due to worn out ball bearings. I installed a new HVAC fan motor from recommendations from a tech at Grainger after sending pics and diagrams so he could be sure to recommend the right one. After I installed it it wasn't putting out the capacity the original motor did so I called another tech at Grainger and after seeing pics and diagrams he told me to rewire it and it then stopped working. I then called an electrician who said i should call the manufacturer of the original fan motor (International Environmental Corps) and I was advised by Jose there to get their same exact motor from Grainger which they had in stock. After a week of phone calls to many HVAC companies we finally got a guy from Peak Heating and Air. The new motor from IEC was installed by Pete with no problems. He only charged us half the price ($160) because I had everything he needed and all he had to do was take out the motor I had installed from Grainger and put in the new one from IEC (purchased at Grainger) and wire it up. It's now working fine. Update: I found out from Stephen, the last Grainger tech I was working with (there were several over the course of two weeks) that the motor I installed was most likely overwound or defective and it stopped working / burnt out because of this but initially I should have been recommended the exact same motor that was installed with the unit which cost a few hundred more than was originally recommended. I guess the original tech at Grainger I talked to was trying to save me money but it turned out to be more costly in the end because I had to get an HVAC person out to see what the problem was. Although they did advise the wrong motor what I did like about this company was that they had tech guys to walk me through the process of installing and rewiring over the phone. As I'm not an electrician I found their willingness to do this a great help to try and me save money. Unfortunately, one techs advice was wrong and I still had to call out an HVAC person to make sure everything was ok.
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October 2020 by Abdul Pirzada
Very nice environment, friendly associate and the availability of products you need, and the know how of products seems to be quite good.
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October 2020 by Tim Dodd
Glad you had my Fluke voltage detector in stock. Helped me a lot.
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October 2017 by malka kurtz
we are happy with the service here
