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December 2023 by ORAL SURGERY PROFESSIONALS
My dad and I use to be customers from Crawford back in the day. We are plumbers and use to buy most of our material from this location. We stop going here since TJ left them. Business change so much I just walk in yesterday to try to buy some basic material and remind me how bad they are. Specially when you try to call them and order material, they never know anything as well as have anything. This sucks because it’s one of the few plumbing suppliers in the burbs.
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August 2023 by Rick Griffin
Crawford Supply was great. Great advice ad plumbing fixtures selection for kitchen project.
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November 2022 by Eddis Goodale
My go-to source for plumbing fixtures and hardware.
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September 2022 by Steve Chapman1
Visited Crawford upon starting a Bathroom remodel project (needed Shower and Faucet fixturing). Wrote this note afterwards: "Hello Brian,We want to write you a short note of appreciation for stepping in on Tuesday afternoon to help Brandon work out the shower and bathroom fixtures we needed for our project (“Kathleen Project S8232950 / 70869”). You really did a great job of pulling things together which were available on short term, and met our needs and preferences. Without a doubt you saved the sale for Brandon, for Crawford, and of course for the benefit of our project."
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March 2022 by Mary Zavett
This is my second very successful shopping experience with Crawford! They not only battled thru the supply issues of our current times - but then held my materials for weeks on end while my contractor was working thru slowdowns of getting to my project. The icing on the cake - when I FINALLY took delivery they were here early the very next morning after I called to say I was ready!
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February 2022 by Steve Chapman
Visited Crawford upon starting a Bathroom remodel project (needed Shower and Faucet fixturing). Wrote this note afterwards: "Hello Brian,We want to write you a short note of appreciation for stepping in on Tuesday afternoon to help Brandon work out the shower and bathroom fixtures we needed for our project (“Kathleen Project S8232950 / 70869”). You really did a great job of pulling things together which were available on short term, and met our needs and preferences. Without a doubt you saved the sale for Brandon, for Crawford, and of course for the benefit of our project."
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December 2021 by Josh R
I was in the showroom for at least a half hour and no one ever greeted me of asked if I needed help. For most of that time I was the only one in the showroom.The guy at his desk just sat there looking bored and staring at his phone.
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April 2021 by Charlene Mitchell
Mark K helped us immensely, was very cost conscious on our behalf, and was very knowledgeable about our Kohler product. Excellent customer service.
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January 2021 by Mystery Shopper
I needed to update my bathroom and kitchen faucets. Since I live in Morton Grove, I decided to give them a try. Here are my honest thoughts on this place:The Good:Mark is extremely knowledgeable in his plumbing fixtures and parts. He is, likewise, very patient in explaining the minute difference in what is different fixtures. The prices are fair and some are greater discounted from the original price.The Bad:At times, I felt like I was in a car dealership. Several times he had to go and check on a price, however, I felt this was unnecessary as there was a computer in front of him. This took much longer time then needed.Over all, I can't complaint. Prices are fair and good. I will recommend this business to any one.
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January 2021 by Linda Sienkiewicz
Warning from a repeat customer! All is good with Crawford until you have a problem/concern with your purchase. At that point you learn “customer satisfaction” is not part of their business model. You, the customer, are treated in a most disrespectable manner unbecoming to any consumer-driven business. There are other plumbing supply companies who do appreciate their customers.
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January 2021 by Gb Gb
Mark at the counter very knowledgeable. Quick service. I had a Kohler warranty issue and they handled it so professionally. I will go back and do more business with Crawford. Good place to do business!
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January 2021 by Robert Friesen
I met with Paul at Crawford Supply to pick new faucets and a sink for my kitchen. He quickly focused on my alternatives, walk me through the showroom and answered the questions that I had with my decision criteria. We had the whole transaction done in half an hour and we were within $30 of the budget that I had set. I'll gladly work with Paul and Crawford Supply again.
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January 2021 by Ron Cowgill
Excellent service, great selection of products in all price ranges. Use them all the time.
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January 2021 by GULZAR ALI GHAZIANI
VERY FRIENDLY SERVICE. PRODUCT KNOWLEDGABLE TOO.
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May 2019 by George C.
I'm so glad I found this place. Kyle Lewis helped my fiancé and I special order a particular toilet we were looking for (wall mounted). Not only was he able to get it quickly for a great price, but he communicated so well and addressed all of our concerns. He gave us detailed info about the different models, and even reached out directly to the manufacturer (American Standard). Great service, great place. Thanks again!
