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“I was pleasantly surprised to find out they carry disc-bound planner/notebook discs here. I was planning to drive out to Staples much farther away to get some because I needed a set to archive my 2023 planner because my current set is now being used for my 2024 planner (I'm a nerd and save all my old planners as though they were journals). Office Depot came through for me and I was able to get exactly what I needed for much less than any of the fancy planner/stationery companies on the internet.”
“MicroNet is an amazing place to go Jay the owner will treat your hardware like it’s his own I have had 2 computers built by him with absolutely no issues. I recommend everyone come here if your worried about other places treating your hardware like trash, or disregarding you as a customer.”
“As a family, we’ve purchased two washing machines, one dryer, two refrigerators and a freezer from here over the last 12 years or so. The newest washing machine happened just four days ago, a nice LG model that came highly rated and minus one small dent in the back, looks and works perfectly as of now. We saved somewhere around $350 off the lowest “new” price in other places and $125 off the lowest sale price I saw over the last 6 months. Our oldest purchase is the dryer that we have now had for that 12 year period. Granted, we take very good care of it due to lessons learned in proper maintenance but it’s still working very well with no complaints. If you don’t mind the small cosmetic issues, I would recommend checking them out. They close at 6pm most days so just plan accordingly.”
“I won’t lie, I had a pretty awful experience with Best Buy trying to return a TV that was defective at the time of purchase.. however Justyna (a manager at this location hopefully I’m spelling it correctly) completely turned the transaction around by fighting for what was right with another customer service employee from Best Buy over the phone.
When I called Best Buy on the phone within the 15 day return window (they only have call centers) I was told I had to physically bring the TV into the store to make the return. Which was false.. needless to say it was a whole stressful ordeal but Justyna handled it very professionally. She was kind but also just enough spice for me to respect how she wand handling the situation.
Idk who reads these but give that woman a raise because she deserves the world. THANK YOU!!!”
“Since 2007 I’ve been client with Chat Tech Solutions, very professional customer service, Always there when you need them. I used them for my IT, Computer & Website technical support and always have a great experience. Highly recommend”
“My daughter accidentally shattered the screen on her phone and I searched out on yelp. I came across great reviews and decided to go in. The service guy was nice, professional and quick. He did a great job fixing the phone and the price was reasonable.”
“My friend S. Olivares has been a loyal customer to these guys for a while an is always telling me an anyone that has issues to go here. His words: The staff isincredible. Reasonable pricing very detailed on the work done an excellent communication with all his customers including him. Nit too many businesses do that an this is why I will always keep coming back here.”
10AM - 9PM
5425 Touhy Ave, Skokie
Computers
“Went to get routine matenence on my computer. Great and fast service, answered all my questions.
They are very knowledgeable. And a quick turn around time. Other BestBuys are closer but I prefer this one in Skokie”
“Adriana gave excellent customer service. She was very helpful, caring, polite and knowledgeable. I was very satisfied with the service that she gave.I will return again and tell others to ask for her by name. Please give her a pay raise or bonus because employees like her keep customers coming back to the business!!!”
“I was pleasantly surprised to find out they carry disc-bound planner/notebook discs here. I was planning to drive out to Staples much farther away to get some because I needed a set to archive my 2023 planner because my current set is now being used for my 2024 planner (I'm a nerd and save all my old planners as though they were journals). Office Depot came through for me and I was able to get exactly what I needed for much less than any of the fancy planner/stationery companies on the internet.”
10AM - 9PM
2301 Howard St, Evanston
Computers
“Awesome customer service. Helpful and knowledgeable if not willing to help research. Not pushy at all, very comfortable experience.
Good stuff.”
“Literally walked in and told him whats wrong w my phone because the screen was completely broken and I lost the touchscreen effect. I kid you not I went to the gas station across the street and came back and waited a few more mins and it was done. It was a total of 15-20 mins!!!!!! Highly Recommend!!!!!!!!”
“This Apple Store is an absolute game-changer! Every time I step in, I'm blown away by their vast selection of cutting-edge Apple products. Their customer service? Simply unparalleled. This isn't just a store; it's my ultimate Apple paradise. If you have Apple needs, this is THE place to be!”
“First purchase. Item is unobtainium. Nowhere else in the country has any in stock and they were selling cheaper than I've ever seen it. I had to read over it several times to make sure I wasn't imagining things. This was around 8pm Eastern time. Within 30 minutes I get an email the order has shipped. That immediately raised some red flags. They didn't provide a tracking number but I checked the Fedex app and sure enough a label was created.I know there's a lot of negative reviews and this probably looks like a fake one but if you see my other reviews I am no stranger to writing really scathing 1 star reviews when it's warranted. I think I see what the problem is here. For starters, they're drop shipping. At least they did with my order. Less control over order fulfillment. And someone else brought up that they are requiring signature. On my order, they wrote in the address line 2 space "Signature Required" but they didn't actually select that option for the shipment. It was delivered, like practically all online orders, without a signature despite it saying signature required on the label. I don't know what they're trying to do with that. Maybe get signature service without paying for it but either way, there may be some truth to those other reviews.Posted July 2022. No customer service was required. Everything is subject to change without notice. Using a virtual card with auto locking feature isn't a bad idea given the iffy reviews but I'd order again.”
“I placed an order online through Best Buy but the the service was way behind o customers that I waited over 30 minutos in a online order. Employees were not happy of being working in the store.”
“I ordered a replacement subwoofer for my surround sound system. Works perfectly and shipping was pretty fast. My only complaint is the lack of communication associated with shipping.”
“When I came into the Apple Store yesterday with my iPad and iPhone, I showed Fausto how my iPad had all of my previous events dating back to 2012 (I had NOT yet upgraded to the latest operating system on my iPad) and my phone (which I had upgraded to the new system) and it had NO previous calendar events. Needless to say, I was terrified that I might lose all or some of my information in the process of solving the problem. I think many people who essentially have EVERYTHING on their phone and other devices are fearful of losing their information, especially when someone else is making ajustments to their devices.Fausto was BEYOND amazing in his thorough and precise method of figuring it all out and making certain nothing was lost in the process. He was extremely kind and patient while helping me and explained each step in terms that I could understand. His method was like that of a surgeon's... exact and precise. It's clearly apparent that he has a vast knowledge base of both iPads and iPhones and I can only assume he does for all of your other products. He was/is such a wonderful person to work with and put me at ease so I totally trusted everything he did and the suggestions he made. Along with all of that, it's easy to see what a fine individual he is because he immediately creates a rapport of trust with his customers. I can recommend him to everyone without hesitation! Apple is EXTREMELY lucky to have Fausto on their team and I was lucky to have him be my guide through this issue and completely solve my problem. Kudos to Fausto!!!!”
“My faithful Lenovo Think Pad laptop crashed last month and it crashed hard and without warning. I initially worked with Lenovo tech support, which only complicated the process of restoring my files and repairing the hard drive. My next stop was Computer Drive, an authorized Lenovo repair center. Although the process was slow and painstaking, Carlos, an amazing technician, was able to bring my laptop back to life. He resolved every issue and provided good coaching and encouragement for me, an admitted tech dinosaur. I'll reach out to Carlos for assistance when it comes time to modernize and purchase a new model, he really earned my trust.”
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“5 stars for Damian at online order pickup helped me with an exchange. Super friendly. Polite, knowledgeable. This individual fully understands great customer service. I do reccomend shopping here for the good service and protection plans!”