“Statefarm is really there for you when you need it. I had a lot of questions and needed to make changes in the document, easily answered and done. Look for Ms. Kristina Jeluso and she'll willing to help every step of the way. She's very knowledgeable, courteous, friendly, patient and understanding. She gets what you need without beating around the bush. Glad you're our "good neighbor" and we're very thankful she addressed our concerns. Thank you Ms. Kristina! You deserve more than 5 stars because of your exceptional customer service!”
“Great agent. I inherited the auto policy from my dad so it's probably been in force for well over 50 years. The couple occasions I've had a claim over last 30 years, Allstate doesn't quibble and has always been fair.”
“Got transferred to Paul Lee, and felt the difference through the several rounds of communication with Paul. He listens to what we say and provide the plausible answer and solution for us. Paul is fast in response and pay attention to details, which we like. If things go well, we look forward to working with Paul for years to come! *Only a side note: AllState's latest drivewise app doesn't work with our Android phones, but this is not something Paul can fix. I wish AllState will have their software backward compatible, as this matters to my family.”
“Neil has been my agent for years and always makes sure my coverage is status quote. My mom recently transitioned her insurance over to State Farm with Neil being her agent as well. I know she is being well taken care of.”