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October 2023 by Lori vanfleet
We ordered lumber which arrived on time. Shawn took the the time to track our order and make sure we were happy.
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October 2023 by paxson bentz
ordered a fridge on aug 4, told me it was coming sept 23, never got an update, called the store sept 29, having not have heard any news on my fridge, they told me that it would be late november when id get my fridge so i went in to return the fridge i never got, it took them 20 minutes to do the return, i had sent in for the rebate on my fridge and they told me i would not be getting that money back, even after i asked if i could bring my rebate/store credit in for adjustment, so now i have to spend that money at their store even though they screwed me on my refrigerator? horrible customer service all the way around. Id drive to joliet to go to home depot before i spend another dollar here, ive spent thousands in the last couple months at this location. What. a. joke.
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August 2023 by Jennifer Hoff-Schillaci
What a neat store. We went in expecting just a hardware store and got surprised at the selection and variety of things they sell. From clothes, to hardware to even groceries and pet supplies.... lots of great stuff!
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July 2023 by ECRBOX
They have everything you need. I want this store in CA ? so nice. My husband can go shop for his tools and me my groceries ? ? so convenient we need this in California.
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June 2023 by doug
If I could leave zero I would. You stock items in the wrong spot and i mean multiple not one. Then tell the customer to pay more. Nope I spent $2-3k a week at this store. I'll take my buisness to home depot now even when I have to drive past your store.Update.... you send me a reply from menards owner on my review. You tell me to send a email address to the manager.... How does this help me when the manager is the one who wouldn't fix the issue in the first place. Menards you are priceless even on your replies to my experience at your store.
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June 2023 by Ross Mallory
It’s difficult to find anyone working in the section you’re in, and when you do find someone they don’t know anything. I’m replacing my parents doorbell but all the help I got was told which aisle to look in.
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May 2023 by Kevin Chladek
Joel Luciano helped me obtain the materials I needed for my project. His customer service went above and beyond his call of duty. Like if Ricky Bobby worked at menards. This man would be it. He was that effective and efficient. Thank you again. God Bless America.
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May 2023 by Brittany
Never coming back here when it's busy ever again. Came here today to grab mulch which am thinking about returning after today. People are so rude and have no patience. Lady with her kid almost hit me and my boyfriend when she was coming out of an aisle when we were walking. She did not stop even when she saw us. Then when checking, out a couple and their 2 boys kept getting as close as they can behind me making me uncomfortable and almost hitting me each time I moved forward. I am so sick of people acting like their entitled/better, having no patience, and letting their kids do as they please. It's all pathetic. Do better and have respect towards others and their things!!! I wish stores would only let a certain capacity be inside too.Also cashier was just ok, could of been more friendly.
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April 2023 by Dean Hauser
Being that Menards doesn't offer a place to review their products I will do it here. We purchased a Criterion 18.7 bottom freezer fridge and had it delivered today, I never really looked at it physically but thought I looked it over online pretty good. It was delivered without any issues and plugged it in after the waiting period and, then looked for the dials or knobs to adjust the temps in the freezer and the fridge, well there is not knobs, there's only push buttons and only 3 levels to set which is an issue for fine tuning to your liking, any fridge we've ever had there is a dial for adjustment, even the one this one replaced. The other thing I noticed is there is no brand plate on the fridge which both of these things tell me this is cheaply built refrigerator. We were also charged for delivery which in now days is strange for big box stores like Best Buy who had this same fridge under the brand name Insignia and was less expensive and free shipping. I hope this unit last like our last unit (25 years) for over 1100.00 after taxes and delivery. I would not purchase this again if I had done my homework.
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March 2023 by Margaret Barnard
Menards has a lot but be very careful about orders. If you if you change your mind about a special order, it will cost you 25% restocking fee which can be very pricey indeed with big ticket items.
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March 2023 by william vander veen
I am a frequent flyer at menards in Morris. I’m flipping a house right now and have spent over 30k in the last year.Today I went to have my 20 lb propane tank filled and they charged me 110 bucks because it’s policy to hold a customers money until they get paid for the propane. Really, I averaged 2500 dollars a month and now you don’t trust me. Brought it to the service desk and I got my to bad answer.Goodbye to me and my next stop is yelp.
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March 2023 by Laura House
Great home improvement store! They have everything you can imagine for home projects.
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February 2023 by William V.
I spend 2500 bucks a month at this menards on my discover card. over 30k last year. Today I needed to filol my propane tank and I was charged 110 bucks for a 20 lb tank. Company policy until discover pays them. Over Christmas I had to go there 7 times for a missing shower base that was lost in transit for 3 weeks. My polite answer from the girl at the service desk, that's what we do. Guess what, this is what I do and my 10k followers on yelp will be excited to see your response. Back to Home Depot .
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February 2023 by Alice JS (whitedove)
Love this store.Have everything I need. Ppl are super nice. Store is immaculate
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February 2023 by Brittany Berumen
Always a pleasant experience and the store is well stocked
