Kirby RX Pharmacy 2 is a tele-pharmacy located within the Kirby Medical Center, designed to provide convenient access to pharmacy services for patients visiting the emergency department, surgery, or quick care. The pharmacy aims to offer a small-town feel with friendly and knowledgeable staff. Customers have mixed experiences with the pharmacy. Some praise the great pharmacists and techs, who are skilled at making patients, especially children, feel comfortable and at ease. The staff is described as friendly, knowledgeable, and providing excellent customer service. However, other customers report inconsistent experiences. Some have had issues with prescription accuracy, receiving the wrong quantity of medication. Additionally, some customers feel they are treated with an unpleasant tone and a sense of being unwelcome, particularly those who use public aid to cover their prescriptions. The inconsistent distribution of complimentary candy has also been noted as a source of frustration for some. Overall, Kirby RX Pharmacy 2 appears to provide a convenient and personalized pharmacy experience for many patients, with a dedicated team of professionals. However, the pharmacy may need to address concerns regarding consistent customer service and attention to detail to ensure a positive experience for all.
This is absolutely the best pharmacy and staff. The staff are so friendly and knowledgeable. Here you will experience customer service at its finest. Thank you for all you do.
September 2019
Great service. Knowledgeable staff with the ability to answer your questions and the patience to make sure you understand. Inexpensive high quality products at very affordable prices
