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February 2024 by Rronda Smith
Adele M. IS THE BEST CUSTOMER SERVICE SKILLS!! She is soft spoken, patient, efficient, kind, and helpful!
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February 2024 by Michael Destefano
Adele, the manager of Woodforest, Montgomery, Ill., is by far the most competent, professional and pleasant banker that I have ever dealt with. If I was an employer I would seriously invest in her career. Very good R.O.I..
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February 2024 by alcenia deshazer
Our Company, loves the Customer Service at this Branch. They go beyond helping businesses excel with their products and services. The Manager is so Awesome with handling all of our needs.
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February 2024 by Elektra Spence
Banking with Woodforest has been a wonderful experience the tellers that work for Woodforest in Montgomery,IL I must say are truly pleasant and is always helpful ☺️
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January 2024 by Victoria Wolter
Toya is so great she is always there by phone or face to face for my help she will help me with all my needs and do have a lot but she is always there to walk me through what I need help with
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January 2024 by bernard enriquez
Shout out to Angel at Wood Forest Montgomery Branch 5 Star customer service !!!
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May 2023 by Acolyte Bazel
Typical pushy bank. Actually higher than average in the sense of trying to pull you into having an account. I tried cashing a check with them because I'm more than happy to give a bit from the check to do so. They acted like it was the first time anyone without an account ever tried to do it, calling a manager over and going back on the $5 fee with "We can't do that unless you have an account with us." Then proceeding with their third sales pitch on why I should do it. I looked next door to the Walmart Money Services, and let them take some money to cash it without a word. It's one thing to ask once if I'd like an account and charge me a fee for cashing the check without one, but a whole other thing to act like you're allergic to money that doesn't come from your bank. ? Honestly it was comedic, I almost want to try again just to get the whole experience once more, when did banks stop wanting to deal with money? What's your job, anymore? No wonder digital banking is taking over!
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October 2022 by Flaco
Good service even became bsf with the workers
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August 2020 by Visa K
They are really bad at attending calls and responding to calls.
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February 2018 by alejandra rangel
Muy mal cervicio
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June 2016 by Al C
Good Bank. Convenient open 7 days a week. Great friendly service.