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June 2024 by Von D.
It comes to the fact that the majority of this place is worthless. They don't care about the individual. They don't honor their product at shelf price. They tell you that I didn't know what I was buying. Price below the product should be the price of that on shelf. Ask for a department and sent to wrong side of store. I am disabled and that is not appreciated when I have to double take my walk. My feet can't handle. Obvious it was.
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January 2024 by George F.
Curbside pickup is absolutely HORRENDOUS! I have been here now for over 40 minutes, waiting on one item. Cars are coming and going, yet a few of us are still here. Waiting. And walking... Please do yourself a favor and if you absolutely need an item from this Walmart, go in a buy it. Curbside is absolute waste of time.
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November 2023 by B C.
I'll make this quick. At around 3:30p this afternoon, I was in the self-checkout making 2 purchases (for my mother & I) with a total of 3 items each. Items were very visible because the cart was not even full. I initially asked a salesperson in the area, if they had a large bag; they did not. So I squeezed a small bag on top of the box for the 1st purchase. I then retrieved the receipt. I began the 2nd purchase (2 windshield wipers) and as I reached for the 3rd item, an older woman around late 50's - 60ish years old approached me. She said, "Oh, I see you're buying Michelin windshield wipers." even though the brand wasn't clearly visible because I had already bagged it. I responded, "Yes..." & also mentioned I looked for one for a Rogue for my mother. I noticed she had an item in her hand, like a phone, with a list of items. Anyhoo, this is getting too long; this woman had the audacity to ask me if I had purchased the already bagged items in my cart and looked over my other purchases. I said, "Yes...", showed her the receipt and asked if I would have to show it again before I left. She told me I would. TWICE I asked if there was a problem. She said there wasn't, yet she stood and watched me purchase the other set. She had been watching me the entire time, so she saw me pay for and receive the receipt. I almost said to her, "You should have waited until I left the store to accuse me of shoplifting, that way we both would have gotten something. Your false accusation and embarrassment; and my lawsuit." The store manager will hear from me and I don't think I'll ever return. I was the only customer she questioned. The 1 star is because I was able to get what I needed.
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July 2023 by Lynnette J.
There remodeling has been complete for many months, ( looks so cheap now, not an improvement at all) still no update on the map so you can find anything. Other locations with same remodeling issues have had a map for months. What's wrong with this location.
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July 2023 by Ben L.
I hope they go out of business and have to repay every customer that's ever spent a dime there! This store believes they are above the Walmart corporate return policy!! The manager was called and I waited an hour until the see you next Tuesday argued he was busy...... she called for him a GD hour ago!!!! I walked out and when I was walking I passed the manager... who was doing absolutely nothing..... not only does the lady working the automotive counter need an attitude check... as she was pissed at the customer before me... she's gonna need a lesson on how to be a fukking human... the manager needs to be fired he's a GD liar to PAYING CUSTOMERS AND HE NEEDS TO GO.... Liars and cheats at this location who tried their hardest to not honor the return policy.... In the end I FUkKING won the war... took my info and somehow didn't get notified when my shit was supposed to be ready in an hour I waited 3 so it was 4 in total!!
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July 2023 by Kayjay P.
I Must Say, This Walmart Was Good The Staff Nice, Not Bad Good Walmart Overall. I Recommend.
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November 2022 by Christopher L.
This place deserves no stars at all. I, unfortunately, live by this dump. The employees are terrible, they don't acknowledge you, they just ring up your stuff, hand you a receipt and you leave. Please stop spending your hard earned money here. Drive 10 minutes up the road to Woodmans.
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October 2022 by David A.
Avoid this location. Team Leads and Managers are Horrible. Spent 34 minutes on hold ove three calls, each time they say, they will get someone and they never did. Purchased tires and warranty at this location, but they did not enter the information into the system. So I am at another Walmart location paying for warranty service sine they could not be bothered to answer the calls and address the issue. The team lead did say the Warranty was only valid at their location. They have no idea, go to Kirk Road Location, they are professional and ensure everything is in the system.
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June 2022 by Zoe H.
I visited this store unplanned, which was really interesting because I ended up having a good experience and I was also able to buy a lot of good things, including groceries and other items. This store is located literally near the spot where I parked my car after I did something near that area and I saw this store. I then decided to check it out. The whole place was a bit busy, but it was not really too busy, and the line at the counter was also not that long. I first grabbed the grocery items that I needed. The selection of them is so nice. Everything is well organized. The stocks seem to be fine, although there are products that are almost out of stock and there are also products that are literally out of stock. I just like their selection of a variety of options. The products are fresh, as is their produce. I also checked the clearance in their department section and I am glad that I thought of it because there is so much good stuff in there and it was really a great deal because almost all of the things I bought were the lines I found in their clearance section. The prices here are generally fair and reasonable, especially on their groceries. The employees are also very nice and helpful. The bathroom was also clean, and the whole place was really clean and bright too.
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August 2021 by Kathleen B.
Excellent service from the staff! Infact they corrected errors made by another location! Terrific Team
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August 2021 by Tom S.
The Auto Center did not know how to do a simple oil change on my 2018 Ford F-150. It's the standard XLT model with no modifications. It's like, every 3rd truck you see driving down the road. They said they just didn't know how to do it. However, I waited for an hour before they told me. They handed me my keys back with no apology and just said it's simply beyond their capabilities. To reiterate, this was for an oil change. The customer before me left because the techs didn't know how to open the hood of her car. I'm just stating facts. Nothing I said above is my opinion - it's what happened.
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October 2020 by Cynthia S.
What a dump! Messy! No help on the floor. Messy deli. Our salami was just messed up. Not enough checkers. We won't ne back.
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July 2020 by Jesy R.
Called the Montgomery Walmart to ask if I could exchange something that I got from a baby shower. The phone rang for at least 15-20 minutes until someone picked up. The gentleman I talked to sounded like he hated his job, he was so monotoned and felt like he was annoyed. After the conversation I said thank you and before I could say "you" he hung up...no "ok have a good day" or anything like that, just rudely hung up. Needless to say the service at this Walmart is a hit or miss. I recommend going to the Walmart in Plano.
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November 2019 by Chris P B.
Avoid like plague, this store probably has everything you need, just seeing those miserable employees who clearly hate their jobs and people around and now mostly self served registers makes me want to shop somewhere else....
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September 2019 by Patricia C.
I love the Walmart Supercenter. It is 24 hours and that is exactly what I need. It is always clean & employees are respectful and friendly. Every time I go my items are always in stock. They are big enough to find any item that you are looking for.
