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December 2023 by David Townsend
The store manager was great! Very helpful, answered all our questions and made the experience very positive.
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December 2023 by John Conway
Don't bother going there they only have one person working the whole store you'll be there for hours
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October 2023 by Mario Hernandez
I received 5+ star service from associate Jasmine Medina! Jasmine went above and beyond to help me with my new IPhone. Jasmine provided excellent customer service!!! I would highly recommend this location!!
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October 2023 by John Ott
Jasmin was amazing. Her knowledge was outstanding!!!
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July 2023 by Andrei Fratea
Avoid this store, I been here twice and all the time I was waiting at least 1 hour to get 1 tablet even if it was no line!Greg is new here and he have no experience how to setup new lines, he’s getting helped over the phone which takes forever.
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May 2023 by Don Sutcliff
Awesome new staff at this location ?
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March 2023 by Jess Bohler
Please go to any other Verizon location. I was provided incorrect information about my new phone features, incorrect information about my plan and when I confronted the employee about it he gave a condescending "I'm sorry about that." When I said "I don't think you are" he replied, "that's the best compliment I got all day. " I became immediately uncomfortable due his tone and demeanor. To make a mistake is one thing... but to be rude is another.Patrick was noT knowledgable about phone features. Lied about features. It was clear that he just cared about the sale. Had no active listening skills. When I went back the next day he didn't remember me. Had no recollection of a customer he worked with for 2 hours the day prior. But to be rude, condescending, and make the customer feel unsafe is inexcusable.
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March 2023 by charles hughes
They salespeople were great, nice and very helpful when i was trying to get a new phone!
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February 2023 by brian pelletier
Told my parents they needed to spend a fortune on chargers even though their old phones used the same c style charger. Very unprofessional and rude to take advantage of people who aren't very technically capable.
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January 2023 by Paula Urbaniak
Marquis and Julia provided great customer service
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September 2022 by Antonio
Sales rep Ansar very informative and helpful !I made the switch from my old provider to verizon !
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September 2022 by Briana Cilley
Great staff, friendly, attentive, and A1 customer service!
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September 2022 by Dez highlyy
ANSAR IS THE MAN!! Helped me explore all my options and got me a new plan at a cost effective rate. I would HIGHLY recommend stopping by at this store.
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August 2022 by Danny Tutwiler
Avoid this store at all costs. Entered the store and both employees were waiting on a customer who was complaining loudly how slow the service was. They didn't even acknowledge any other customers existence. Multiple customer left disgusted. Finally I said loudly, "I will give them 5 more minutes". They never acknowledged our existence or helped anyone else. We left. The third customer to walk out on them. As we walked out they looked at us but did not say a word. Horrible customer service.
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August 2022 by Josh Tutwiler
Took my dad to Verizon to try to help him get my moms phone fixed. 2 employees working and neither said a word to us. Another customer at the counter was very unhappy and spent the time we were there complaining nonstop. We waited 15 mins to be acknowledged and nothing, after the customer ahead of us walked out, we decided to walk out also. Neither employee said a word. I only leave bad reviews when is truly warranted and when you can stand in a small space with 6 total people and 4 of the 6 are unhappy customers that’s not good. I will continue to push my parents to switch to another carrier like me.
