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November 2023 by Jeremy Garnett
Horrible experience drove over 50 miles each way to get a part once I got there they told me they didn't have the part and that they tried to call me and leave me a message but no messages
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November 2023 by Gee Grim
Absolutley FANTASTIC customer service. Have used multiple times with great results, and if there is a problem, they solve it. In a business full of crooks, they are a breath of fresh air. Stand by their word and get it done. Well done John, Brenda, and rest of staff.
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September 2023 by dsa0214
Very helpful and friendly! 10/10
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August 2023 by Vikingvito Sperando
Very nice , organized. Part worked great
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August 2023 by Mark W.
Website is completely inaccurate - drove 30 minutes out there and none of the 15 or starters listed on their website were available. They also never responded to my quote request.
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July 2023 by Lytannia Spencer
Alfredo and Mike have excellent customer service. I was able to find what I was looking for immediately. I’d been looking for this particular item for weeks and it was found within minutes at Stafford. The price was cheaper than what I was quoted at other places.
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April 2023 by Max Gavrilyuk
Alfredo not following through, and Mike, thanks for professionalism.Was given a price on airbags, and confirmed by their manager that they can be shipped, few phone calls later when ready to invoice, they changed price on airbag +$400 and said they dont ship. 5 phone calls in, on holds, result - Big waste of time.?♂️
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February 2023 by Jay Nelson
Jon and his team are trustworthy, and do a great job. Prices are reasonable and they get the parts ready in a timely fashion. This is the only salvage yard I use in the area.
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August 2022 by Jesse Bondy
this company says they have a complete part and then they go back on their sales peoples word. They told me they had a part i needed and then instead of standing behind what their people say. they tried to make it right and discounted the part and then i got a call that oh my manager said they can do a certain price and got a call few minutes later that the owner said no to that so again not standing by what their people say do not get parts from here they are not a good business practice. the salesman even said i was going to fast and assumed the part i needed was complet well i guess they were wrong and wont man up and back what they say horrible business
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June 2022 by Jlr Barron
Disappointed in their attention to customers i was to buy some jeep roof rack cross bars i was told i would get a a call today to pick them up.. I didn't get a call.. I guess he changed his mind ?... I find it strange that i had to wait a day to pick the piece up when no tools are needed.. Im guessing he never meant to sell me the piece from the beginning... I went here monday may 09..Spanish speaking employee.. I didn't get his name but im sure they know who this is... Very disappointed, i needed the roof cross bars today for a kayak for a fishing trip.. Smh
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April 2022 by Daniel P
I’ve bought a few items from this yard. They’ve always been absolutely great. Brenda is the best person I’ve ever dealt with at a salvage yard. Super helpful, very pleasant to deal with. She always calls with any updates on parts being pulled, etc. Very easy process. Ask for Brenda!!!!!
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April 2022 by Valentin Gonzalez
Went today 3/10/2022 in they morningTo buy some parts for my vehicle, There was nobody at desk and other people that work there didn’t said anything. I waited there for around 10 min and nobody ask me if I needed help or something and I left. Need improvement on customer service.
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January 2022 by Norman Polcyn
More than fair prices on high-quality clean parts
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September 2021 by Matt Slabaugh
I was impressed by their customer service and helpfulness! Called and spoke to them over the phone, and she went out of her way to check on the information and provide details. Had the part ready for me when I arrived to pick it up.
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July 2021 by Elizabeth Middendorf
The staff at Stafford’s was so friendly and helpful. Their price was great. I even enjoyed the indoor waterfall. Great place and worth the drive.
