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July 2024 by Jesse Forrest
Don't ever buy an engine from here scene the name has changed along with the employees and the warrants, so that being said, when you buy a engine from here and it goes bad you call the sales person that sold you the engine to let them know the engine they sold you was bad and that we needed another engine comes with a standard 6 month warranty parts no labor okay so for us to get another engine we need the following video proof of you doing compression test to each cylinder picture of your vehicle vin# picture of your miles on your vehicle and they want you to find the heat tabs on the engine while in the vehicle how when they hide them so if you don't have all the information they need you don't get approved for a replacement an till they get all there information they need just a heads-up will never buy from here again
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June 2024 by Shane McManus
Found that they had a fender that was a perfect match for my car. Description on the car-parts website showed there was no damage to it.
When I picked it up, it was wrapped up in bubble wrap and a box, nice touch.
But after getting it home and opening it, it was severely scratched.
Very disappointed that happened. But, after talking with them, they offered a solution to the damaged fender, which I thought was very fair.
Overall, I cannot complain about the customer service they offer.
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April 2024 by Anas K
Horrible service. Seems like their agents don’t want to work when you call on the phone
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January 2024 by Rolando Perez
Great place, but takes a bit to get serviced
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November 2023 by Jeremy Garnett
Horrible experience drove over 50 miles each way to get a part once I got there they told me they didn't have the part and that they tried to call me and leave me a message but no messages
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November 2023 by Gee Grim
Absolutley FANTASTIC customer service. Have used multiple times with great results, and if there is a problem, they solve it. In a business full of crooks, they are a breath of fresh air. Stand by their word and get it done. Well done John, Brenda, and rest of staff.
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September 2023 by dsa0214
Very helpful and friendly! 10/10
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September 2023 by Mario Amaya
Very good service, attentive staff and parts in very good condition and price a 10
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August 2023 by Vikingvito Sperando
Very nice , organized. Part worked great
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August 2023 by Mark W.
Website is completely inaccurate - drove 30 minutes out there and none of the 15 or starters listed on their website were available. They also never responded to my quote request.
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July 2023 by Lytannia Spencer
Alfredo and Mike have excellent customer service. I was able to find what I was looking for immediately. I’d been looking for this particular item for weeks and it was found within minutes at Stafford. The price was cheaper than what I was quoted at other places.
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April 2023 by Max Gavrilyuk
Alfredo not following through, and Mike, thanks for professionalism.Was given a price on airbags, and confirmed by their manager that they can be shipped, few phone calls later when ready to invoice, they changed price on airbag +$400 and said they dont ship. 5 phone calls in, on holds, result - Big waste of time.?♂️
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February 2023 by Jay Nelson
Jon and his team are trustworthy, and do a great job. Prices are reasonable and they get the parts ready in a timely fashion. This is the only salvage yard I use in the area.
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September 2022 by Javier Perea
They have all brands of cars
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August 2022 by Jesse Bondy
this company says they have a complete part and then they go back on their sales peoples word. They told me they had a part i needed and then instead of standing behind what their people say. they tried to make it right and discounted the part and then i got a call that oh my manager said they can do a certain price and got a call few minutes later that the owner said no to that so again not standing by what their people say do not get parts from here they are not a good business practice. the salesman even said i was going to fast and assumed the part i needed was complet well i guess they were wrong and wont man up and back what they say horrible business
