JCPenney is a well-established department store offering a wide range of apparel and home furnishings since 1902. Customers appreciate the quality products available for kids, men, and women, as well as footwear, jewelry, and accessories. The store features a beauty department with skincare and makeup from popular brands, including Black-owned brands through Thirteen Lune. Many reviews highlight the exceptional customer service at JCPenney. Shoppers have praised employees for their kindness and knowledge, particularly in the beauty department, where helpful staff members provide information about discounts and offers. The salon inside the store also receives high marks for its quality service, with customers expressing satisfaction with their haircuts and the selection of brand-name hair products. Cleanliness and organization are noted as standout features of the store, making it a pleasant shopping environment. Customers have shared positive experiences, noting that employees go above and beyond to assist them, whether it's guiding them to different departments or helping with pricing. The store’s sales and promotions are also well-received, with many shoppers taking advantage of deals and even opening store credit cards for added discounts. Overall, JCPenney in Montgomery, IL, is highly recommended for its great products, friendly staff, and impressive service.
My experience in the Hair salon was great!I really recommend this place for everyone, they do an excellent job!
May 2024
I love coming to this JCPenney versus the one in my town. The best customer service is in Montgomery. Special thanks to, Chareall!! Thank you for going the extra mile. ?
January 2024
A remnant of the past, thankfully thriving in this new online world. I grew up in the department store Era. I like to see and touch, try things on. Still great quality products.
