-
February 2024 by Yazmeen Gomez
I was very hesitant on going to get a cut since I have curls and this was my first time coming here, but the ladies that attended me and did my hair were amazing ! They were gentle and understanding of my hair ! They made me feel confident again and I loved the way my hair was cut ! They also made me feel very comfortable and we were able to chat and have some laughs ! I did not catch one of the ladies names, but Marisela cut my hair and did my layers and she left it amazing !
-
November 2023 by Zulfiya “Mia” Nurkassymova
Marisela and Tika are awesome! They are very professional and kind, yesterday we visited with family and made haircuts, this two girls very positive and helpful.
-
August 2023 by Ivan mechanical
They lady that cut my cut my hair way too short she didn’t listen to my specifications she went and did what she wanted to do don’t go here!
-
July 2023 by Craig Rhodes
Love Great Clips, I’ve been going since I moved to Oswego in 15 when it used to cost me $8. I have minimal hair and it’s quick and easy.Until Yesterday.I walk in, there were two in the chairs and two waiting. Said it would be possibly 30 min. I’m retired I said no problem and proceeded to sit and get involved in the funny story being told. At about thirty min someone walks in and has a seat. She finishes with the last customer and I proceeded to walk towards her and she gave me that look and called out the other guys name. Turns out she had an online customer. Why that wasn’t relayed to me that it might bump me to the next spot I haven’t a clue. I’m 67 with bad feet. What has happened to the common currency customers we allused to experience in this or any type of setting. You wonder why people my age get upset. I had a car sales man lie to my face that he didn’t say he had a particular model in the lot about a month ago. He even confirmed I was coming the next day. It was over an hr away in the south suburbs. I bought the model just dropped off the truck in Elgin two hrs later. He couldn’t figure out (with a blank look on his face) why I was upset either. It’s called customer relations and being truthful and honest.Signed Done with the Oswego rt. 34 location. At least I’ll know to ask if I ever step foot in another Great Clips.
-
June 2023 by curb your _______
I hate to give this place a 2 star rating because I come here a lot it’s my go to place and I really enjoy the online check in system believe me there are some good stylist here and I like a lot of them but i really do not like when jamie cuts my hair very awkward non talking amd seems to rush. Was there today and 4 people were in line while me and one other person were getting our haircut maybe she was rushing because they were too many people in line but that’s no excuse. I don’t care if there’s 100 people online my head is not some package that you just sent down the line and then call the word “next” since great clips finds it necessary to crank the price up to $20 for a haircut then I want $20 service. I don’t care if people are waiting in line I don’t care if it’s a two hour wait for the next person, nor would I care if somebody was in front of me, and I was waiting same thing goes. I’m paying for a service to have a good haircut, and the whole time she was just rushing and snipping and not taking her time like she should be. I wouldn’t want somebody getting fired because of a complaint, but it just bothers me that somebody has to rush that much it’s not my problem people are waiting. They can wait for as long as they have to wait. I want my haircut to be done delicately and slowly I don’t want to be in there feeling like I’m a nuisance to other people. Jamie, you got no tip today for a reason. Sorry to have to call you out like this, but maybe people should be aware of how you cut hair. do better.
-
June 2023 by Lori Reader
Great cut from Jamie today! I have a LOT of hair and she did a great job shaping the ends.
-
May 2023 by Susan Zimmerle
Great people! They always do a great job.
-
May 2023 by Cynthia Harbin
I went in with too much hair, and came out with a great cut for the summer.
-
May 2023 by Mel Spohn
They do a good job period!
-
February 2023 by Ethan Figueroa
Staff liked to talk more than help with the influx of customers coming in. Also got a beard and hair trim done which weren’t very great. Could have paid $10 more at a barber and gotten a way better haircut. Looked good at first but that’s cuz she really didn’t give me time to look at it. Ended up redoing it all when I got home, main issues were I got a buzz and still had visible bangs and she didn’t go below the chin of the beard, when I saw the side profile I looked like the crimson chin from fairly odd parents ?
-
January 2023 by Felix m
The woman that did my hair today did a phenomenal job. Shampoo and finger dry.
-
October 2022 by Primitiva Bulagao
I took my parents here for the first time to get their haircut and out experience has been very pleasant.
-
October 2022 by ai wi
I am a regular customer here. They are very professional and nice. Today's haircut was my absolute favorite. Chandra did a wonderful job with my curly coarse hair. The level of detail that she put into my lining and fade was spot on. Thank You
-
January 2022 by Isela C
Wow! What a HUGE difference of service at Montgomery location than Great Clips in Geneva. Montgomery location has THE BEST!!! customer service. Two hairstylist greeted us right away and very nice people!My kids were so happy with their haircut! No problems, no rude people. Both of the hairstylist were so attentive to both of my kids and they cut their hair exactly how I explained.I recommend this place and I will come back!Service: Haircut
-
January 2022 by Maria Da Rosa
I always satisfied with the service, they keep the récord, so I always get the same lady, that knows how I want the hair done.
