10AM - 7PM
2761 Walter Payton Memorial Hwy, Oswego“Jay was very knowledgeable and helped me get my data recovered!! I originally went to a uBreakiFix by Asurion location for data recovery issues. What a waste of time. They're affiliates with Samsung and was given a sales pitch. I was essentially told I was out of luck other than shipping my phone to California for their forensic team to maybe get the data back for a hefty price and if they got anything I would only get a flash drive with the missing pictures, texts, and contacts. Dr. Gadget is independently owned and care about your concerns, with ample information they guided me back to as close back to what I had prior to losing everything.”
“I lost my keys - including my fob for my vehicle & they are very expensive to replace!I called to see if Batteries Plus even sold fobs. Compared to the local car dealership, I saved $110 by purchasing an. ‘After market’ key fob - that works just as good - it just doesn’t have the car emblem on it. It’s even manufactured at the same facility as the brand name ones! If they wouldn’t have offered an alternate, I would not have known it was a possibility - just great customer service!”
10AM - 7PM
13511 Illinois Rte 59 Suite 107, Plainfield“Very helpful, knowledgeable and excellent customer service. Michael and Donny were terrific -answered all my questions, fixed my IPhone in a short amount of time and clearly explained everything. Highly recommend.”
“I greatly appreciated the link that Sears provided me that included a photo of my technician, Omar. Subsequent messages let me know where we stood in line for our appointment. Omar called a half hour before arriving and I could easily recognize him from the posted picture. Omar asked me pertinent questions regarding our problems with the AC so that he could get right to work. We were grateful that Omar was able to resolve the issues without having to replace the unit. Our AC has been running since he left, with the interior of our home going down from over 80 degrees into the low 70's.”
“I was frustrated with this place when I drove here on Sunday and they were closed- their website was incorrect. However- I am 110% satisfied and impressed with their customer service and attention to detail. Service was done quicker than estimated, the techs are VERY knowledgeable and friendly. 10/10 recommendation!!”