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January 2024 by Chance Wilson
Love this place staff are super nice and it was a quick process for your first time donation. Love this facility
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November 2023 by Kimberly
Love the staff here. Always friendly and professional. Always great music playing . Sometimes there’s a wait however that’s not their fault. Sometimes they are understaffed Comes with the territory .
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November 2023 by Eric Peterson
If you wait outside in line, in the cold, it’s ok for a woman to rush up as the door opens and cut the whole line of people who were waiting patiently. When you protest/take your spot back, the woman who cut the whole line calls the staff and they side with her. I suggest having staff side with people who wait in line. My 5 year old understands that you wait in line an be patient. I don’t have faith in the staff to do the right thing.
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October 2023 by Lissette Chapina
Karen is my favorite associate at CSL plasma, she is so kind and very helpful! If you’re considering donating, do it! Ez money
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September 2023 by Jake
Everyone is so nice, there is just zero sense of urgency. Staff moves so slow, leads to excessive wait times. No urgency or desire to be efficient leads to a lot of unnecessary waiting. Great folks tho :)
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September 2023 by Paula Land
Average wait time when its a little busy is 45min to just get screened. Highly suggest go other plasma places if u havent donated yet. Worst choice of my life to come here
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September 2023 by Tyler Frederiksen
Worst plasma center I've ever been to. Waiting in line for more than two hours before even sitting down, and they have no urgency to stick you. It should never take 4 hours to donate plasma when the actual process only takes 50 minutes.
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September 2023 by Charles Land
It's always something over here either they take an hour to get screened or waiting 3 hours just to get in back to wait another 30min in the bed this i really wish I knew there was other plasma centers in Aurora been here since 330 it's 530 now and I'm still in line not even in the back and I can't even go to a new center unless I wait months highly suggest going somewhere else if u can
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August 2023 by Noel Bibriesca
Staff is great the pay sucks for donating and they screwed me out money 2 times. Don't recommend going there.
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June 2023 by De1ta Shot
Nice place my favorite worker is a young lady called jaclyn
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May 2023 by Judy Negron
Sam one of the phlebotomists is so professional and she knows what she is doing I never feel discomfort or pain when she is my phlebotomist. The staff is super nice and friendly as well.
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March 2023 by Beto Crispin
No problems since I been here. Most staff seems to work efficiently. Love Ruby’s attitude she is a great worker. I also appreciate her respect and kindness.
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March 2023 by Sarah Chacon
This CSL location is clean and the staff is very nice but they're always understaffed. Plan on waiting about an hour just to check in because at best, they have maybe 2 people handling that. Usually just 1 but then they need to take meal breaks, restroom breaks, etc. It can be very aggravating.
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March 2023 by amber allen
Always a long wait but I was always patient and kind but then they accuse me of lying and not truthful because I forgot to answer a question on the questionnaire. I've been donating here since 2021, a loyal donor and because I made 1 mistake they are banning me from ever donating again. They didn't even catch my mistake till over a year after it happened and now they want to pull this. Ridiculous. Do not recommend.
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February 2023 by Iesha Walker
I came here a week ago as a new donor and Brady was very rude to me. Then when I called my card the funds had failed and today I went back and they gave me a new card. Instead of the $100 I was told that would be on my card they gave me only $50. Don't bother donating plasma because it's not what they tell you the amount you would be compensated. I'm never going back to this place and done donating.
