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October 2023 by Phillip K.
They did a good job for a reasonable price in spring of 2022 and the spring of 2023. I have tried to contact them to schedule Fall maintenance (2023) and they do not respond to my calls or emails. If they responded I would give them 5 stars.
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July 2023 by Adam F
I dont take writing a negative review lightly, but feel this is neededI live in Deerfield with a pondless water feature.Ive worked with Cody and Aqua Envy for a few years. They have done spring cleanings of our small pond.They came out to my house 4 weeks ago to fix a leak in our pond. They started the job only to subsequently ghost meNo returned phone calls. Ive left countless voicemailsNo returned texts. Ive texted many timesVery surprised with the unprofessionalism of Cody and his lack of communication.I would NOT recommend Aqua Envy to anyone
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January 2023 by Mike Stein
Nothing but impressed with Cody and Mike. Responsive, good price and high quality work. We have a large pond and are new Koi pond owners (recently moved to a home with a Koi pond). Cody and Mike did a great job with the spring clean up but even before that they responded quickly to my online inquiry. Great guys who were very professional, very thorough and answered all of my questions. I would highly recommend them and will continue to use them for all of my pond needs.
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January 2023 by Jennifer Hvorcik
Amazing and creative work! Top notch! Well mannered crew as well! Wish I could post a picture of the GORGEOUS waterfall/pond accomplished by this team, because my words do absolutely no justice ?*Updated due to finally adding a picture.
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January 2023 by Larry Franklin
We had a pond clean out scheduled that he was a no call, no show. When I finally was able to get ahold of him he said it was not confirmed. WRONG!!Cody, she did confirm with you.Cody does not return calls just to get a quote or schedule work to be done. I would never hire someone like this. If he won't return calls for quoting or scheduling,. Chances are he can't be trusted to come back and service when there's an issue.
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May 2022 by Hellene D.
Koi ponds can get nasty throughout the winter, like absolutely disgusting nasty. Although we had cleared out the pond last fall, winter brings with it snow and the various elements. Add to the fact we have a slow leak that is difficult to keep pristine water in and we have to call a professional.Cody was responsive and set up a day convenient for me. Prices were reasonable and the technician(Michael, I believe) was knowledgeable and professional. He pointed out a crack in the piping which most likely led to a lot of the leaking. After he was finished, our koi pond looked great!There is still a slow leak, but that is to be expected with the age of the pond. It may be time to replace the whole lining. However, I wouldn't hesitate to call Aqua Envy for a return visit to either winterize or spring clean my pond.
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May 2022 by D F.
As a small business owner, I am the first to give a great review. Unfortunately, in this case, I cannot. In April, we started having a problem with our pond and called the business who did the pond cleaning, but they do not do pond repairs. After reading some great reviews for Aqua Envy, we gave them a call. However, there was a not-so-great review that I read that summarized the experience we had. When we first spoke to Cody, he seemed willing to look at the pond. He suggested that we schedule summer pond maintenance in two weeks, which we requested, and at that time he or Carson would assess the problem. He sent a text a few hours before the appointment and said that the crew was tied up and would not make the appointment but would reschedule the next day or week. Understandable, things happen. My husband sent a text back and said that he would prefer to schedule the next day because, at this point, it had been almost three weeks since the issue started. We had not added chemicals into the pond because of insufficient aeration and did not want to lose the fish. He did not respond to my husband's text, so the next morning, my husband sent another text asking if he would be coming out that day. He did not respond, so my husband called. No answer and no return call. After a few more texts and phone calls with no response, we called another company. It has been a week and a half and there has been no contact from Aqua Envy. I do not understand small businesses that treat potential customers in this manner. I certainly will not recommend Aqua Envy to anyone I know . We called another company, who we will highly recommend. They were very responsive and fit us into their busy schedule when we explained the experience with Aqua Envy. After weeks of waiting, the pond fix ended up being a 15 minute job.
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January 2022 by Madeleine Mahoney
If 10 stars were in option, that would be our rating for Aqua Envy. We have been using them for a couple of years now. They are professional, punctual and extremely hard-working. They always leave the work area neat and tidy. Our koi have thrived, due in part to their clean environment. It’s a pleasure to work with all of them!
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January 2022 by Colleen Hicks
I can't recommend this company enough. They came out in the hottest heat of summer, during a pandemic, and overhauled our koi pond, which was basically a festering hole full of weeds at the time. They were polite, professional, courteous, and diligent, and worked long hours daily until the job was finished. Our home equity increased immediately and now we have a lovely, peaceful koi pond with waterfall to relax by, complete with built-in lights. It wasn't "cheap," but worth every penny, and backed by guarantees and ongoing maintenance options.
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January 2022 by Jesse Ortega
Highly satisfied. Very quick thorough clean out of my pond with free advice for the future. Definitely will continue to use Cody's services. Highly recommend.
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January 2022 by Karen Petersen
Excellent job cleaning out our little pond. Highly recommend Aqua Envy!
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January 2022 by Diane Winkler
They are always courteous and helpful. We use them every year.
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January 2022 by Anthony B
Cody was awesome! We needed our pond cleaned out badly after this winter. Cody arrived on time and was very polite and professional. We’re new to owning a water feature and he took the time to explain things and provided some really great suggestions. He has permanently earned our business for any of our future needs! Highly recommend Aqua Envy.
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January 2022 by Sarah Dujua
we have received the best service from Cody and his team. He's very patient and takes time in explaining to us, as a new client and pond owner, on how to take better care of it. The prices are also reasonable. They're very honest and sincere in the way they provide their services.
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January 2021 by Carson Quackenbush
Blown away!!!! I wanted my backyard to feel like my own little oasis and Aqua Envy delivered! They designed and built me a beautiful pond with a waterfall feature that has taken my backyard to the next level! They even were extremely knowledgeable about koi fish and knew how to properly and carefully handle them. So happy with my new backyard oasis!
