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6AM - 10PM
1200 Ogden Ave, Montgomery
Appliances
“Ryan was very helpful with our buying a washer and dryer. Explained the differences and which would be best for our sheets and comforter 2 day delivery awesome Thank you”
“How is everyone reading this post. This Aaron's is great because the management is the best of the best. I have worked with the manager Marcus for years and he truly is a great person. No worries at all here.”
10AM - 8PM
540 Illinois Rte 59, Naperville
Appliances
“Zach gave great customer service as we walked in he greeted us and asked if we needed help with anything. He made the financing process very simple and easy. We walk out with a great living room set at reasonable price!”
7:30AM - 5PM
480 Industrial Dr Ste 116, Naperville
Appliances
“It’s a business that treats me well, I get here help with reliable parts and professional advice. Sometimes they send me to their competitors if parts are available faster.”
“Greg the store manager was extremely kind and helpful. He went out of his way near closing time to assist us. We had two other associates assist us first. They were working in the houshold cleaning products aisle who were wonderful as well.”
“What a great place!!! The older staff is always amazing, while with the younger staff you can have a mix of both attitudes. We got from her all our drills and garden machinery and even saved hundreds of dollars due to offers they had. Even when our 4 arborvitae trees died after a few months of taking care for them, we showed the staff a picture of their state and the staff refunded us straight away. That is good customer care. The place, just like all the others are very well organised and you find just about everything, even cheaper than on Amazon. I guess sometimes is well worth getting out of the house.”
“An extraordinary helpful associate named Laura went above and beyond. I arrived way ahead of my curbside delivery notice after driving a considerable distance. Instead of perhaps telling me to wait until my notice arrived she took about ten minutes to help get my order secured ahead of schedule. I really appreciated her efforts!”
“Great place to swap out your non working appliance for a working one. They deliver, install, and haul away (and rebuild at their store for resale) your old appliance. Its a great way to avoid waste and not fill up our landfills with 99% working appliances.”
“I would like to thank Serena at store # 1957 for her kindness and help. I was complaining to my husband as we walked around the store and needing help and the only help we got from a guy sitting down with no customers is a finger point, then when I returned with more questions he just remained seated and pointed to another place for me to look, I just feel he should have gotten up and showed me. Once I got to the garden area there was a super helpful employee named Serena who whent above and beyond what was asked. We payed for mulch and was told to pick up outside and just drive up and load into car, well we discovered they did not have our mulch outside so parked and went back in with a cart to load up our bags from inside the store instead and she offered to go get it for us. Super helpful and kind. These kind of employees need to be recognized and compensated.”
“Great quality product and very nice to look at! Quick shipping and will be a customer as long as you are in business. Thank you for the opportunity to shop and buy BVV products. Really good stuff Folks. Keep up the great work! Steven”
9:30AM - 8PM
15 S Lake St, Aurora
Appliances
“After 2 delivery attempts from Best Buy’s independent delivery agents to remove an old washer and install a new one, third time was a charm. Other attempts had to remove dry wall, permanent beam to house was an issue. Just like that Jose and his team mate got the job done. His knowledge remarkable about moving and maneuvering item made it worthwhile. Thanks Lamphere’s for a similar washer and having it delivered in 2 days. Thanks Jose amazing delivery job while the other 2 Best Buy attempts left house a mess”
“I visit this location for every little thing I may need in and around the house!
Immense collection of kitchen accessories, appliances, household stuff, outdoor accessories furniture, building materials, and so on. Basically, any little/bug item you may think of will be available here.
Sometime back, I purchased Vinyl floor planks from here. We were not very sure which ones to get, so we approached one of the associates who assisted us with our query.
But my most recent visit here was exclusively for plant shopping. Spring is here and we need more plants both indoors/outdoors. I like their plant collection, most of the plants I've purchased turned out to be good. But I’d still say to use your judgment before buying.
The self-checkout section is a real-time saver, no need to wait in lines. I simply use the self-checkout whenever possible.
Plenty of parking most of the time, no matter what time of the day I visit this location.”
“I've been to this store several times. The store is always clean and signage is great. Employees are helpful.
An employee named Chris was very helpful on Sunday as he cut several pieces of wood for us.”
“Need more employees here! Not enough people to help me with things but the ones that are very helpful and good. I have no clue about many things and it was tough finding someone to help me with my project I waited 30 minutes. I understand there is limited people working right now but they are open and essential and need more people to help someone like me.”
“We had some issues with an online order recently (wrong items sent etc) and weren't getting much help from the online customer service representatives that we called at first. Both referred us to the store for the order issues. Manager Liz called and took care of both issues very quickly and was patient and personable the entire time. she also provided some tips and recommendations for future purchases. I will definitely try and do all my purchases in store from now on. Customer service was excellent. We appreciated her friendly help during this busy holiday season!”
6AM - 10PM
2920 Audrey Ave, Naperville
Appliances
“We had some issues with an online order recently (wrong items sent etc) and weren't getting much help from the online customer service representatives that we called at first. Both referred us to the store for the order issues. Manager Liz called and took care of both issues very quickly and was patient and personable the entire time. she also provided some tips and recommendations for future purchases. I will definitely try and do all my purchases in store from now on. Customer service was excellent. We appreciated her friendly help during this busy holiday season!”
6AM - 10PM
2111 S Randall Rd, Geneva
Appliances
“Knowledgeable and very nice to work with. Has a great variety of tools and trucks to use and have been going here for a few years now. Will assist with any issues you have and have pretty good rates compared to other competitors.”
10AM - 9PM
1876 S Randall Rd, Geneva
Appliances
“This location actually has baby monitors in stock and a lot of Best Buy locations don't have them so you can't look at them in person before ordering. Also they have a selection of analog phones which not everyone keeps in stock either. There are just some things that are better if you can see them and touch and look at up close.”
“I went to this location after facing a conflict with the geek squad Manager in Aurora location.
Monet and the Manager were so kind, receptive and they explained in BETTER way my total tech benefits that they convinced me accepting the fact and they were listening to my questions calmly without interruptions.
I'd rather to visit this location even it's farther than the Aurora!”
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“Only a select few individuals possess the fortitude and expertise to be chosen to run Menards the third largest retail hardware store chain. When you see Tim, the general manager and has been able to instill his morals, integrity, and knowledge into the employees, fostering an environment of growth and learning, but seeing an environment, where all the employees feel like, they are part of a professional sports team, and act accordingly! The employees are not only passionate about their own development but also every customer fulfilling their needs.The general manager’s unique skill lies in earning the respect of all employees, not through mere demands, but by demonstrating genuine care for the store, the customers, and most importantly, their well-being. This unwavering commitment to employee welfare has fostered brand loyalty among customers. They remain patrons of this location even if it means traveling further or going out of their way. Such customers become lifelong patrons.Unlike a dictator who delegates menial work to employees, this general manager has created a cohesive team by working alongside them. Employees witness firsthand the general manager’s dedication and hard work in achieving shared goals. Every customer is greeted with a smile, and every employee knows their role in ensuring that every question receives the right answer. If necessary, another associate steps in to provide expert assistance.I wholeheartedly recommend this store! Once you experience it for yourself, you will understand why customers keep coming back. Whether you need help with your current DIY job or simply want to chat with friendly faces, this store is your one-stop destination.”