O'Reilly Auto Parts is a customer-friendly business that provides excellent service and support. The staff is known for their friendly and engaging demeanor, even making mundane tasks more enjoyable for customers. They are skilled at identifying parts and providing guidance on where to find them or who can install them. The business is also commended for its honesty, as exemplified by the return of a forgotten wallet. Customers consistently praise the great customer service and the helpful nature of the employees, who go above and beyond to assist them.
Went in for a check engine light. Came out with a friend and smiles all around. Such friendly staff greeting us and engaged with my son making such a mundane task of helping mom get around so much better for him. I was given a reason for my engine light and more reasons to return!
August 2025
The staff in monmouth is always helpful! Rarely do they not identify parts for my project amd if they cant they point me in the right direction of where I can and if I need them installed they have information on who can install them for me.
May 2025
Great customer service! Staff is always willing to go the extra mile to help the customer.
