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August 2024 by Paul Kirk
Advertised as one price, then made up a different price. Tried to force a sale on GAP.
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June 2024 by Michelle Disbennett
I'm so glad this place closed!! Total crooks. Gave me a 10k warrenty that I didn't want n when I tried to pull up my paperwork on the drive they gave me to prove it...nothing...blank!!! I told them to drop the warrenty n give me my money back so they dropped it n credited me a whopping 2k...unreal...I lost 8k!! Can't even sell or trade my car because I owe so much...they should be closed completely!!!!
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June 2024 by KL .R
They told my wife that her car had a recall so she said ok. Then they charged her for it.?Recalls are to be done NoCharge!
The recalled replacement made the car REALLY act up by shutting down & numerous other odd things. I kept taking it in but they kept putting me off saying their guy that can read the codes was off of work for a while & would call me. Never got a call.
I took the car to another dealership and they told me that replacement part was defective.
So I took it back to Kunes, and the new service guy said he had no record of anything.How convenient for them!
And I thought in today's world that these mechanics would not pull these stunts on women, selling unneeded parts. But not kune$!
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April 2024 by Gary Denhart
Took my Ram in for questions and concerns. Kunes stayed true to everything I was told. Kunes was on time at every point. Work done was actually less than what I was quoted. I will be a returning customer.
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March 2024 by Matthew Mecum
Great place my car always gets maintenanced on time sales men are always there to greet you and help you out with what you need
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March 2024 by Jacque Hall
I got the pleasure of working with Marcus and he was the best! He got me the kind of car I wanted for my kids and I and he walked me through everything. He even helped me get squared away on insurance. I'm forever grateful for him and Kunes!
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March 2024 by Matt Edwards
Just purchased a 2023 jeep renegade from this great dealership. The whole process was incredibly quick and easy. Every single employee was courteous and friendly. Troy and Travis went out of their way to make sure I got the best deal on the vehicle. Highly satisfied customer.
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March 2024 by Alexa Hensley
We bought a Charger from here back in 2020 and they made the transaction so easy and smooth. I always had the Charger serviced there and felt very welcomed every time. We just bought our 2nd vehicle on Saturday. Durangos are very popular right now but Travis and Clint had awesome communication with me for days trying to get a Durango from another location for me to test drive. We don’t even question driving the 50 minutes from Coal Valley, IL because of the service and warm welcome we get every time we walk in the door!
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March 2024 by brenda goodman
Honestly the process of buying a car is the most uncomfortable ever. That was not the case this time. The kunes crew couldn't have made this a better experience. Our sales person, Marcus, went above and beyond to take care of anything we asked. Andy made the finance process simple and understandable. Travis took fantastic care of us during the process beginning to end. We very much appreciate everything you guys have done for us.
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February 2024 by Jennifer Franklin
Travis Simmons, General manager, has been going above and beyond to help my family have a positive purchasing experience through Kunes.
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February 2024 by Tera Marshall
I got a ford explorer that broke down 2 weeks after I got it. they gave me a hassle about fixing it I had to pay to have it towed to them. They had it for 10 days they were supposed to change the oil sensor the receipt said they put a new battery in it. The engine light was still on and it still died occasionally because of low oil pressure. I got my free oil change and it hasn’t been driven since. It was the motor the whole time. I definitely would not buy from them again
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February 2024 by King Spinks
They sell lemons beat up bogus cars then when you leave the lot they say it’s not their fault I took a right turn and my left wheel fell off, their response back was well if it was our fault it would’ve happened before you left the lot they do not do quality checks on vehicles and dodge all responsibility poor service never buy from them again
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January 2024 by matthieu matadingo
Very nice
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January 2024 by Grillzilla
Not happy with the work they did to the front-end of my truck. Left power steering fluid all over my steering box and power steering fluid was low. One of the bolts on the steering box got damaged and I think my steering box is leaking power steering fluid now. I'm keeping a eye on the fluid to see if it goes down again, had to add power steering fluid 2 times so far. But it might of had air lines, just have to see. Still looking wet after cleaning the power steering fluid off the steering box.
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January 2024 by Tre Marquith
They totally misrepresented the price of the car and added a bunch of warranties without asking. They sold me tires that were completely unsafe to be on the road. Honestly some of the worst people work here definitely ask any one that has bought from them before using them.
