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December 2024 by Michael Anspach
Susie and Terry are nothing short of outstanding ! The Customer Service is the best ! My GMC Sierra had a horrible "shudder" and the local GMC Dealership said they could fix it for about $3,000 bucks. The Service Manager was nice enough to pull me aside and suggest I go to Moline Transmission. Seemed like Susie knew the issue before I walked in the door. lol.
Terry and I went out for a test drive and it was obvious he knew all about the GM/GMC "shudder". He suggested a fluid and filter change as per the GMC bulletin and what do you know ?!! Jackpot ! The perfect repair for under 500 dollars vs the dealerships 3 grand !
I HIGHLY recommend Moline Transmission to everybody who doesn't want to get screwed by the local GMC Dealership.
Thank you SO MUCH ! You guys ROCK !
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October 2024 by NakiYAH
Woe unto the individual whom began the expression "chivalry is dead" because as a first time customer to this business I was treated as a regular should be! From the satisafction of how quickly and accurately they serviced my truck to the politeness of the young lady at the front desk has been all in all a satisfactory experience so now Moline Transmission Service has earned my committment!!
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September 2024 by Kurt Valentin
My Uncle (who has 35 years of Transmission rebuilding experience) called in to inquire about them having an opening for a Transmission Rebuilder. He was told by whoever answered the phone that they had an opening, and their current Rebuilder is looking to retire. They told him to come in for an interview, so he drove nearly an hour for the opportunity to have an interview. When he walked in he was immediately told they weren’t hiring. It’s very unprofessional to waste someone’s time and resources because you refused to give them the opportunity for an interview. Very bad show of character.
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July 2024 by George Carpenter
Great people to work with! Honest and fair in pricing. Would recommed checking them out if you have a vehicle problem. gc
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June 2024 by james pratt
great service. didn't charge for anything i didn't need. trustworthy i recommend moline transmission.
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May 2024 by David Boyle
Honest people!!
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March 2024 by Brett Postin
Great place to get your transmission fixed. Very knowledgable and helpful.
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March 2024 by Corbin Juers
Very helpful and honest. They saved me from a new transmission for just $300. Highly recommended.
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February 2024 by Steven Hoffman
Best shop yet.
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January 2024 by Devin Hansen
Honest. Quality work. And no unforeseen charges. I'd recommend them for any work. My daughter's transmission was bad, and they fixed it and also fixed another problem that no other mechanic could diagnose.
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December 2023 by Cheryl Baker
They are very good in what they do
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December 2023 by Nicholas Cisneros
Professional
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December 2023 by angela whalen
Always professional
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December 2023 by Tim Williams
Helpful friend staff
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December 2023 by Aurelio Enriquez
Recently had my vehicle serviced by moline transmission. This all started when I had called them and wanted to get information on replacing a slave cylinder on my vehicle. I would provide the parts and everything needed to install on the vehicle. I was quoted 7hours since the transmission needed to be removed to install a new slave cylinder.I called on October 27th and they stated they had about a week worth of work to complete before they would be able to pick up additional jobs. I had no problem with this as I decided to make the appointment for November 13th (17days from appointment call). Time comes to have my vehicle towed and it’s dropped off early morning Monday November 13th. I figured I’d give them time and let them work to complete the job. Friday November 17th comes and I hadn’t heard anything from them so I call and receive an update. Moline transmission stated they had a couple call ins during the week and they hadn’t touched my car. Not a horrible issue but I figured they had plenty of time to finish. I understand things happen.Following week of November 20th, they begin the work. Once again I figure 7hrs at a leisure pace the job should be done right in time for me to have the car before Thursday Thanksgiving. I decide to call on Wednesday afternoon and ask for an update. Moline transmission stated they’re tidying everything up and they’re doing their best to have it done by close of business day 5pm as they are closed for Thanksgiving. 5pm comes around and I never hear anything. At this point I figure I’ll go to the shop on Friday to see what the delay is. I go to shop Friday morning and they have a sign saying they are closed both Thursday and Friday as well as the weekend as they only work Monday-Friday. At this point I’m disappointed, I believed I could have a reputable shop complete the work in a timely manner as I would have believed they had sufficient time. (Let it be noted there was a hiccup in parts provided yet that was quickly resolved in less than 1hr) I was told because of this they needed to move on to another vehicle and put my car on hold.Monday November 27th I call again for an update and they once again state they’re still working on the car and should have it done today. More time passes on and no call. Finally, Wednesday November 29th I am frustrated because I haven’t received my car , I was told 2 times on separate days they should have the car done by end of business but yet they continued to work on it. The update for today was they are letting it sit as it has been bled and will be test driven later in the day to ensure the work was done properly. The car had been sitting at the shop since November 13th and the job was finally completed November 29th.I had my car in storage and placed the vehicle back on full coverage insurance because it was going to be driven publicly again. Due to the excessive length of time it was being worked on I felt as if I needed to place the vehicle back on storage insurance as it seemed that’s what I was paying for. I gave moline transmission a 17day notice of my car being dropped off. They had the car for 16/17 days from drop off. The job was quoted 7hrs, moline transmission stated they worked on the car much longer than 7hrs and the job wasn’t going the way they would have liked but only were going to charge me the 7hrs. I believe they understood this isn’t the service they want to provide.In the end the job itself was completed well as my car returned to proper function. The timeliness to complete my car was very poor. If you are able to be without your car for over half a month then they’ll work with you. If you have a timeline seek other options.This was my experience and I understand others have better/worse experiences.
