-
January 2024 by Linda Hamblin
Customer service was great!
-
January 2024 by Beth ater
Please do not take your car here to be fixed. A technician worked on my daughter's car ( so to speak). After she left her car stalled again. Another tow back to Firestone. A MANAGER even said, " yea, we've had complaints about this guy before. No communication between workers. They added a package without her permission. There's more, but I'm so frustrated with them. Do not go there! Just found out, the same thing happened to someone i know!
-
January 2024 by Mega Game Life
In the past old changes from any company, they take care my car. Firestone was the only one who didn’t top up my oils.They check my car Ito only lie about my windshield wipers. They told me there were old. Literal I just bought them.Terrible customer support.
-
January 2024 by Linda Hart
Wanted 380.00 for tire sensor so I went to tires plus and got sensor and new tire for 320.00?plus pretty rude. And 1st day sat at computer for bout 15-20 min before I was even helped. Same happened to another customer. Told him Pbly wait 30 min . Hope he wasn’t in a hurry?
-
January 2024 by J C
Fast friendly service would go back again
-
January 2024 by Lillian S
Everyone I spoke with was very polite and knowledgeable. Instilled confidence in their abilities.
-
January 2024 by Kent Buckrop
The Manager Kayleigh was super helpful and oil change was quick!!
-
January 2024 by Anthony Pineda
As of today, my review will be five stars. My 2006 F150 was service on December 7th. I am always skeptical of shops. I do the majority of my maintenance on my vehicles so I find it amusing when shops try quoting me services I know have been conducted. However, I brought my truck in for the lifetime alignment deal, (amazing deal by the way) had an appointment. Showed up 5 minutes prior, they took my truck in immediately, truck was finished in about an hour. They quoted me on preventative maintenance on my brake fluid. I was surprised to not see a long list of repairs they recommend. My truck is 18 years old, I figured they would try to get me. They didn’t. This will be a service I schedule for this upcoming week. I have a trip planned for New York and I know my fluid is old. The price quoted is very reasonable in my opinion. Truck was pulling super hard to the right with the big lift and tires, it is driving damn near perfectly straight now. I will be taking full advantage of this lifetime alignment deal getting my truck realigned every other oil change.
-
December 2023 by Zach Rollins
I called the store got a quote to put tires on my car and made an appoint for Saturday at 8am. I drove 20min Saturday morning for them to tell me they are sorry but my tires have not come in yet. I drove all the way there for no reason on Saturday morning! They told me the tires would be in Thursday so I made an appoint for the following Saturday morning. A couple hours before my appointment they call and again say my tires are not in yet and they don’t have any idea when they will come. The guy I spoke to on the phone had absolutely no care and just wanted to get off the phone as soon as possible. Now I will probably have to go find a different company to get tires from because it’s winter, my tires are pretty bald, and I don’t even know how long it will take for my tires from Firestone to arrive.
-
November 2023 by James
Went here recently with my daughters car, had an appointment for 3 tires and an alignment spent over 4 hours over waiting over two of which was just the tires, the three guys working seemed more interested in standing outside smoking and joking, technician made a statement on how bad the alignment was on the back but it had only been 2-3 weeks before buy them I came back because I had changed some parts in the front end, while I was in there there was two other customers both waiting 2 and 3 hours. I’ve been going here for years and I’ll continue to do such as long as Nick or Marissa is there and that’s it
-
November 2023 by Ms B
Put air in my tires without asking if I bought tires from them. Super thankful. Front desk was nice & service guy was helpful.
-
September 2023 by Daniel C.
Went for oil change and tires rotation. Took them 2 hours for oil change and lie to me they did tires rotation. Went back and start arguing and refuse to do tires rotation while they change me for it . Horrible place
-
September 2023 by Meow Zedong
Incompetent workers who will try to upsell you on tires. Be sure they also do the actual alignment and not just say they will. Also check that they don’t vastly over-inflate tires. Overall, should probably take it to anyone else including the crackhead down the street.
-
July 2023 by rafa gomez
Brought my challenger in to put new tires took them all day since 8am till next day i came back in the morning found them revving my engineService: Tires
-
June 2023 by Conner Vrana
Called for some advice on an issue with my car and received polite and helpful feedback that got me on my way during a road trip. I’d feel confident bringing my vehicle here anytime.
