-
November 2023 by John Watts
Ripped two wipers off my car Took 3 days until the manager was finallater filled out an incident report and haven't heard anything back.We'll never go there again
-
October 2023 by Delfrez Douglas
I get the simple $12 wash, and I love it. My back never gets fully cleaned in my Ford Flex like it does here, I love the way my tires look and the complimentary towel. The staff is always friendly, and you can't beat a free vacuum. Never forget to tip!
-
October 2023 by Kayla Theofilis
Poorly ran company- I was given a 2 month “promo” at $9.99 and was charged the full $32 after a month. Called to resolve and emailed, no contact after 2 days so called again and they said I had to come in to resolve it with a manager. Arrived and manager was out in a car socializing said it’s been an issue and he meant to get back to us.. they are probably taking advantage of those who don’t watch their card transactions closely. Would not recommend their business to anyone.
-
July 2023 by ali Kp
Went and got my car washed today. I felt a little thump towards the back of my car and instantly knew something happened. And noticed this I just bought this car not even a month ago.
-
July 2023 by Nick Campos
Will not fix your vehicle if they damage it if it's 10 years or older! Read the fine print people. Save yourself the hassle.
-
June 2023 by Tom Caho
I visited the dog wash which isn’t working in any way the vacuum blow dryer or any of the liquid cleaning modes. The only thing that works is that it takes money. I tried to report it to the manager who was gone I called back they kept saying he would be back, but every time I called, he wasn’t there, it looks like it has not been working for a very long time so right now it is just a money pit which I would avoid
-
May 2023 by The Cain Crew
I was so surprised to drive up and get offered a month of car washes at $1. Price will go up after a month, but it's a wonderful way to see if I like it. After my first car wash, I am greatly satisfied. It did a great job and totally hands free on my part!! I loved the colorful ride/wash!! (Pictures added!)Edit: BEWARE!! They do not make it easy to cancel after that first month. I went online and cancelled it, but they then charged me. So I went to the Moline location and it reaked of Marijuana strong in the office. They told me you cannot cancel online - although the email said you could and the link to the website offered it. I asked for my money back - trust me, you won't get it back!!They do have free vacuums and the car wash does a decent job, which is why I gave it a 2 star. But if it is out of your way, as it is for me, it is hard to get there.
-
May 2023 by Jenna Lane
Vacuums do not turn on.. and they don't have the narrow head to get in the narrow spots in your car like they had years ago before it was turned into Rainstorm. I tried calling their business number 3 times and I tried getting help from staff on-site... but no answer with either one. There are no good car washes in the Quad Cities.. They all have unimpressive star ratings.Service: Vacuuming
-
May 2023 by River City Sign
Been a monthly subscriber customer since they opened. Had a incident where there conveyor malfunctioned and pushed our vehicle into the truck ahead of us did 1200.00 worth of damage. All of this was on video would not work with insurance company. Use one of the competitors that spaces the vehicles instead of spacing them on top of each other. Would give them a negative rating if I could.
-
May 2023 by Meg C
I was so surprised to drive up and get offered a month of car washes at $1. Price will go up after a month, but it's a wonderful way to see if I like it. After my first car wash, I am greatly satisfied. It did a great job and totally hands free on my part!! I loved the colorful ride/wash!! (Pictures added!)Edit: BEWARE!! They do not make it easy to cancel after that first month. I went online and cancelled it, but they then charged me. So I went to the Moline location and it reaked of Marijuana strong in the office. They told me you cannot cancel online - although the email said you could and the link to the website offered it. I asked for my money back - trust me, you won't get it back!!They do have free vacuums and the car wash does a decent job, which is why I gave it a 2 star. But if it is out of your way, as it is for me, it is hard to get there.
-
May 2023 by Benji Mann
I live 2 blocks from this car wash and have used it several times. The staff there have always been cool to me but I've never been particularly impressed with this place. It's a generic automatic car wash that can clean a wide area of the car ok, but won't get the nooks and crannies. Not a wash worth $30 or $40.Honestly, there are cheaper places that give better washes, and with the myriad of car washes that are popping up it has become a rather competitive business! The last time I went it seemed like this facility was in a bit of disrepair as quite a few of the vacuum hoses had fallen apart! The remaining hoses had little to no suction.
-
May 2023 by Jenna Wilson
Vacuums do not turn on.. and they don't have the narrow head to get in the narrow spots in your car like they had years ago before it was turned into Rainstorm. I tried calling their business number 3 times and I tried getting help from staff on-site... but no answer with either one. There are no good car washes in the Quad Cities.. They all have unimpressive star ratings.Service: Vacuuming
-
April 2023 by Michele Castaneda
This is my regular go-to. It became Rainstorm about a year ago. I was there a few days ago and had to move my car twice to get a vacuum cleaner with proper suction. As I was vacuuming out my car, I noticed all the employees were on their phones and three of them walked by the trash can that clearly needed cleaning up. I'll still go there again but with a watchful eye. May have to look for a new place. The Quad Cities is full of car washes.
-
March 2023 by Daniel McCoy
The car wash has gone down hill fast. They have removed all but 2 trash cans, which wouldn’t be a problem but as I vacuumed my truck I watched an employee’s pass by the trash can 5 times and they ignored the over flowing mess.People also had to hop around to find a vacuum that worked as most were plugged. I personally had to move once to find a working vacuum.As far as the car wash it’s self, the lack of maintenance on the system is causing poor wash conditions. Sometimes if you’re watching you’ll notice 4 or 5 drying fans are not working. I can also tell you that the spray bar for the soap and the wax works at enough pressure to cover your entire vehicle only a quarter of the time.I have visited this car wash 4 times in the past 2 months. I believe every business can have good days and bad days. But things are not improving, they are only getting worse.
-
March 2023 by T Jensen
I have had this happen only once.A car that was 2 ahead of me going through the car wash had somehow jumped the track that was guiding the tires. So it wasn't moving.The vehicle ahead of me was pushed into the first vehicle.This caused the vehicle ahead of me to stop moving forward.I noticed and started blowing my horn to get the car wash attendants' attention so they would stop the line right away.Otherwise, each vehicle would keep being pushed into the next vehicle.The attendant stopped the line and had each vehicle starting from the first one reposition their vehicle in line.Then, the attendant started the line back up.
