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December 2023 by Paula Diaz
Not recommended??
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November 2023 by Jenny Diblasio
I have had Allstate many years for my car insurance. Everytime my policy renews it goes up. This month I go to renew and it goes up AGAIN like $30/month. Everytime I email this dude he replies back days later saying "I will reach out to you tomorrow to discuss this" and then he never once has followed up. This is the third time he has not responded to my questions. So I called Progressive last week and switched. Allstate charges me $170 a month and for the SAME EXACT COVERAGE with Progressive is $86 a month! And Progressive replies to my emails. Learn some customer service DEREK . I'm in the process now of having all my friends switch. My coworker just switched yesterday after having Allstate for decades. Worst insurance agent ever. I don't know what happened in the last few years but this specific office is the worst now. Do not do it!
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November 2023 by Emily Nunn
Horrible service, they act like they don't know what they are doing. Would not suggest.
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November 2023 by Dan Boyle
I have been with Derek and his dad for years. I have never had any problems with them. When the time would come I had to turn in something I never had any problems with making a claim. I deal with Colin all the time he's a good guy I really like him he has never lied to me about anything. If I call him and he doesn't know the answer he gets it for me in a timely manner. Everyone that works there are very kind and nice. Dan Boyle
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August 2023 by Megan P
Never got our end bill or a call even they just sent us to collections.
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May 2023 by Pat Kernan
They never call you back time to find a new company i guess they don't want your business go else where
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April 2023 by Bonnie Dopler
Everyone is so helpful and available. I stopped in for assignment with my All-State app. My agent wasn't there at the time but someone did help.
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April 2023 by cristian castillo
Helpful people at allstate. Great group!
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February 2023 by L M
My sister Hard an accidentAnd she wasn't in Fault all state didn't Help Her they Don't Care About Her CarThey Don't Replace Your Vehicle keep in mind if Your vehicle get an accident The Car Loose up To 10% Of Value30 Days Rental Car is over. They don't Extend Rental even Your Car StDon't sweech To all state.Try an other Company
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December 2022 by Van Thompson
Nice to have a convenient local presence - knowledge of the area is a definite plus.Responsive !
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November 2022 by Fernand Avegnon
I got a better deal with multiple policies. The office personnel was available to explore all options with me. Convenient
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October 2022 by Cindi Maher
Courteous and they make being insured with Allstate a pleasure. No hounding or upsales!
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June 2022 by B *
I've been with Allstate through Knarry brothers for as long as I can remember. When they retired, I was unfortunately transferred to this agency. Total night and day difference. No one seems to want to do their job, and office sounds like they can't be bothered. They only respond when I question why my premium goes up and when I ask if I should look elsewhere. I had to file a claim and it's been disastrous and frustrating getting no help from this agency. I let them know I wasn't happy and asked to personally speak to Derek over the phone. He didn't bother to call back or email. All they care about is getting paid.
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May 2022 by Dan Breitenstein
Derek and Allstate have always taken care of of my family needs. They have been there for all our insurance needs. Very helpful, friendly and prompt.Thank you Derek
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May 2022 by Jaymie Melow
Trusted, reliable insurance. What more can I say?.Oh also the phone app is super easy to use and so convenient too!