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March 2024 by Raven Little
Barry was a great representative and Manager! He was knowledgeable, fast and nice to be around. He helped my Fiance and I add a line and do a flawless upgrade. We will definitely visit him again!
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January 2024 by Rose Lopez
Good friendly service
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January 2024 by Robert Brown
Fast and great customer service! I needed some help switching to a newer phone that I received. Brandon was awesome! Worked his magic and I was out the door in 5 mins!
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October 2023 by Roberto Cedeno
Workers where very active and help me with my problem
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May 2023 by Mary B
This store , the employees and At &t don’t care about their customers , this is the worst experience I ever had , I really hate I switched from the other service .
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May 2023 by Sonja HANNEMAN
What a great experience with an outstanding result.
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September 2022 by Juan Rodriguez
Amazing service!! Quick and friendly. Just needed to pay my bill.
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September 2022 by Ricky Coulter
Juan did an awesome job!! Very professional store
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September 2022 by Siri Wisely
I love this company but will never go back to the Moline location. The 2 guys working didn't seem to care about customers but rather be laying on the couch and on their phones. Also, asked questions about newest watches and they couldn't tell me much about them or the differences. They also give false information about orders you place. The whole experience just wasn't what we normally get going in store. So save your time and go to the Davenport locations!
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September 2022 by JoJo J.
I visited the store for assistance and it had nothing to do with my phone plan. No gripes about location and associate was nice. However, let's just say I learned the following which may help someone else who still has the "AT&T Unlimited &More(SM) Premium Multi Line Plan" and free HBOMax: If you want your free HBOMax pls know that it is NOT grandfathered back to you since this plan no longer exist for new/returning customers. If you have this plan and the associate tries to get you to go for a cheaper unlimited plan or offers discount, MAKE SURE THEY EXPLAIN THAT YOU WON'T GET HBOMAX. I'd even have them explain every unlimited plan in detail to ensure you are making the right decision for YOU. Also make them explain that you can't go back to this plan once you've changed since it's grandfathered in for current customers. I found this out through chatting with an on-line rep after I tried to find out why my plan was different and where did my HBOMax go. The in-store rep telling me "I can get you discounts and reduce your monthly amount" somehow equated to changing my entire phone plan without telling me that's how I'd get a discount; I didn't ask for a plan change. The on-line rep agreed that all of this should have been explained to me. Lesson learned. Smh
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August 2022 by Navaneet Borisuth
Beware this is an authorized retailer and not an ATT company store. My business has been a customer with ATT for 20 years . I upgraded a phone and turned in another phone which mysteriously disappeared from the store . ATT sent me a bill for $1000 . The store manager who took the phone from me couldn’t help me saying that ATT billing had to deal with it . ATT billing says the store has to give me a refund . After 4 months of multiple visits to the store and hours of being on the phone with ATT no resolution and I am out of 1000 dollars . T-Mobile will be getting my company business .
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August 2022 by Josiah Clay
They were very helpful and knowledgeable and they made sure we had everything we needed. And then we came back a second time because we had to fix something and they were again very helpful and did everything they could to help
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July 2022 by Kathleen Bonnell
Kudos to Ian who was the only one working and was busy but handled it very well. Greeted everyone and explained it would be longer than usual that he was the only one working. ? great job.he definitely deserves a raise.
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July 2022 by Bill Hintz
No waiting and the representative was knowledgeable. Good experience overall.
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July 2022 by Rahul Mirashi
Very cheerful and friendly staff. Extremely supportive.
