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July 2024 by Jules
Thank you Joe in the Photo dept for assisting me in scanning photos for my Dad’s memorial monument. Your kindness will never be forgotten by me at such a difficult time. My apologies for the tears.
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May 2024 by James Simmons
Just went to pick up wife's medicine..2nd car in line...waited 18 minutes before getting to the window..thought maybe busy inside..no one was at the counter either..
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April 2024 by Jennifer Doctor
Was waiting in line at the drive up and as we pulled up they put up a sign that they were closed for break. I'm sorry, you take care of the customers in line then start your break. Moved my prescriptions here from Lockport Walgreens because that place is trash. This one isn't any better. Moving everything from Walgreens.
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January 2024 by Scott C.
The nice pharmacists are clueless and the ones who have seniority are extremely rude for no reason. It's a horrible experience almost every time.
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October 2023 by Ron S.
I avoid this pharmacy at all costs. CVS so much better to deal with. Always some snot answering the phone in the pharmacy and treating you like you owe them something. Hello, I am the customer. I live nearby and go out of my way to pick up perscriptions at CVS rather than dealing with this place. Monthly perscriptions that arent cheap with good insurance. You would think business they want. Walgreens has really went downhill.
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October 2023 by Savannah Olivero
You get great reward options being a Walgreens member, you can redeem points up to 10$ in a transaction, great sale deals BOGO deals as a member as an example, great variety of a lot of different necessities, opens at 7 am for those early morning needs, staff is nice!
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September 2023 by April Thompson
The pharmacy department is very rude.
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August 2023 by Kayla Fischer
Two days ago I received an automated voicemail informing me my prescription was ready. I drove to this location today, only to wait in the car line for 19 minutes. When I finally got up to the window, I was informed that my prescription was NOT ready, and that they had "no idea why I got a call." I told the pharmacists I had been waiting in line for so long and asked if there was anything she could do to fill the prescription on the spot, and I was told they were short staffed and I would have to come back in an hour. I can understand how being short-staffed can throw things off, but if Walgreens is going to notify customers of prescriptions through an automated system, they need to ensure the system works properly. This particular issue of receiving a call notifying me the prescription was ready, only to drive there and be told it wasn't has happened multiple times. However, today was the first day I waited in line for so long due to staffing issues.
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July 2023 by Daniel Davis
This is the worst Walgreens pharmacy I have ever dealt with. They never have any of the main antibiotics in stock and we have to wait multiple days if not a week and when I say they never have it I mean out of the 8+ times we've been there to get children's medication they have NEVER had it in stock!!!! This is a pathetic excuse for a pharmacy.
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July 2023 by Bill Smith
Always an issue at this place. The only positive is it's location, otherwise, rude, slow, priced high.
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May 2023 by Chris L.
My experience with Walgreens pharmacy was very frustrating. Picking up an order for my mother, who was just released from the hospital. Pharmacist Melanie explained that "We do not fill these two prescriptions, you must find them in the aisle yourself." When asked why or if she could help, she merely repeated that insurance would not cover them, and the pharmacy would not dispense them, as they were technically vitamins. "We don't do that here". Could not find Thaimine in the aisle. Debbie the manager helped me look, but also could not find it. We went back to the Pharmacist Melanie, who told us Thiamine was a B vitamin. Debbie back to look, still could not find it, went once again to the pharmacist, who now remembered it is specifically Vitamin B1. No help from the Pharmacy professional Melanie, who was curt and dismissive, until management involved and three tries. Frustrating and exhausting, made a simple matter a circus.
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May 2023 by Ariana Cercone
Just switched to this pharmacy & had two prescriptions sent here. I received a call that one was ready, but not the other. With that being said, I proceeded to call the pharmacy to see what was going on. After holding for twenty minutes for the pharmacy, a different department picked up my call and had to transfer back to the pharmacy. The pharmacist that answered the phone was EXTREMELY arrogant and acted as if I was wasting her time. She proceeded to question why I was calling her with quite a bit of attitude. I definitely do NOT recommend this Walgreens location to anyone.
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May 2023 by Amber Piasecki
I don’t recommend this location. Multiple times I have waited patiently in the pharmacy line for so long, even when staffing is seen to be adequate.My last straw was today when I was in line behind a father waiting for scripts to be mixed by the only technician visible at the time. There was another lady behind the counter talking to someone hiding behind the main shelf. I assumed she must of been a manger talking to an employee, as another tech appeared once she was done talking. That tech went to go fill scripts. She did not greet me, or mention anything about sorry for the wait, and went to grab scripts to sort away, so I assumed that maybe they couldn’t ring people up. However, a family came after and sat behind me, while I’ve now been in line for a moment. The same lady behind the counter, stops sorting and grabs a script and calls that family up to her to ring out.Not once did she say sorry let me get them first, or sorry for your wait but it be another moment. I put down my other purchases and walked away, and I could hear her mouthing that was rude for leaving my product there, but obviously you don’t care for my business because you ignored me the whole time. I will not be going back.I was the only person in line, no one in the drive through, and the technician didn’t finish with the father till after she called the family up, and that same tech left and also didn’t acknowledge me either. HELLO?! I wasn’t about to Karen and be like hello? which is why I left, especially since I was waiting for a few minutes at that point.
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February 2023 by Meg G.
The nurse, Vera, and Nurse Practitioner, Nicole, that I saw for myself and my two children were amazing. We live near this facility and have had some pretty awful experiences in the past, but these two ladies were truly amazing. Thank-you for what you do!
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February 2023 by Da Bears
Just switched over to this pharmacy- big mistake!! Been waiting a week for a prescription. I have called twice only to be told it is coming from the manufacturer and they have no idea when it will be here. What -really - so I am just spose to wait weeks/months for my medication!! Both times the girl I spoke to didn't seem to really care and had no advice for me
