-
July 2023 by Erin Simurda-Butler
I love going here all the time. Every time I get hair supplies, the ladies are always so kind and always excited for when I dye my hair. I've never had any issues there and I will continue to come here. Fantastic employees and everything looks well stocked, and cleaned!!
-
May 2023 by Rosann S.
Out of generic products for months. I was told no clue as to when they would have it. Also was told to order on line. Out of stock on line also. Help is terrible. My prediction is out of business soon.
-
January 2023 by Aneta Mucha
They close for no reason during the store hours
-
July 2022 by Mi kor
Friendly and helpful staff
-
May 2022 by Mayra Maldonado
Horrible customer service I went and bought hair extensions and the girl with long black hair with purple/pink highlights ( which everyone complained about in this comments) told me they were going to be longer than my actual hair which I obviously believe since she works there and I got home and they were the exact same size as my hair. Also the manager was not helpful at all, she gave me the phone number for costume service and when I called costumer service they told me that if the manager wanted she could had done an exchange but she refused to do it. Worst experience ever! What a waste of time of money.
-
May 2022 by Daisy Maldonado
Horrible customers service, it seems like everyone complains about the same “employee” and manager and this company seems not to care. Please train your employees better, if you want to retain customers & not run out of business. Maybe hire people who want to work & not have attitudes. It’s not the customers fault they are miserable with their job.
-
April 2022 by Dariona Gholston
A quick and easy trip that was definitely due to the nice lady with blackish blue hair she was a God send
-
December 2021 by mahummad Sajid
Always have what I need. I love it here.
-
November 2021 by Katie Ann
Absolutely horrible customer service. Cashier couldn’t figure out my change and told me she didn’t need my attitude. She said she can say what she wants and doesn’t have to put up with anyone. I asked for a refund and was refused. I had no choice but to grab my purchase and correct change. The cashier was Alena. I was a loyal customer. I’ll take my business elsewhere.
-
October 2021 by Wilma Devers
I waited until 10:20 and no one showed up this morning
-
December 2020 by Anna S
I received the worst customer service on 12/5/20 from a female employee with long black hair. Horrible attitude and she sincerely did NOT want to do her job. I had to ask her to ring me out or she would have just blankly stared at me forever. I asked a question about a sale and received nothing but eye rolls. I doubt I will be shopping at this location again if this is the atmosphere they present. Every other Sallys I have been to has great customer service though, just not this location.
-
December 2020 by michelle johnson
Amazing customer service, the girls were very helpful and assisted me in finding exactly what i needed! Love this location!
-
July 2020 by Nicki Serbin
This was my Mom's exact review of Sally's in Mokena; "Love Amy the Manager there. She goes above and beyond in facilitating an order for curbside service. This young lady knows how to give excellent customer service. I am a previous salon owner. Great job!!"
-
March 2019 by Penny Ploski
This store is closed
-
April 2016 by Natalie Thompson
The lady with the dyed red hair, didn't get her name because she was just that rude, could have adjusted her attitude just a bit. I simply ask another associate if they had a night cap for kids. The associate hesitated and called to ask but since she, the red hair lady, over heard from the next isle, she rudely said, "No! We don't have that." No, maybe another store let me look or nothing. Then stares at me while I exit. Sorry If you're not having a good day but I have nothing to do with that. Simply rude! I have visited this location before and had a positive experience until today.
