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November 2023 by Ray Oral
Needed to make some fast decisions which Matt was very helpful doing. Also, the options available and overall quality was far greater than any other tile supplier.
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November 2023 by Patricia Osborne
Matt went out of his way to insure I received the best service!! Excellent service and products. Thanks!!
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October 2023 by Raymond Oral
Have been waiting 4 weeks for a quote from Matt at ProSource - awful service - bad attitude and many excuses. I do not recommend.
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May 2023 by Ronald Coursey
Very Profesional and helpful. We look forward to getting our bathroom cabinets
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April 2023 by NMCSC
Recently purchased cabinets, countertops schluter pan and setting materials. My salesman Bruce is always helpful. Andy is a true professional with kitchen design.Prosource is a great resource to help contractors stay competitive as well as keep my projects on time.
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February 2023 by Denise B.
Thank you Tracy for taking the time and effort to help obtain a cabinet sample. I tried several other distributors (including my own builder). Tracy went out of her way to make it happen. Thank you!!
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December 2022 by rod c
Disappointing at best, I have purchased from the store before. I recently was at the store and seen Matt Lapperre for a quote on aprox. 460 square feet of LVT. The price was higher than 2 other prices I received. I forwarded the other quote to Matt showing the quote I received. I stated that if they could match the price to let me know, or I would purchase from the other vendor. I did not receive a response from Pro-Source. There was a $250.00 difference. Sorry pro-source but $250.00 is a substantial savings to me, and I did not even get a courtesy response or call from Matt. If your goal is to sell more product, I suggest staffing with ambitious and courteous sales people. I manage 48 apartments and have the need to replace floors often. This is the last trip to Pro-Source for me. There are many other stores to purchase from.Rod Costello
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December 2022 by Erick B
Friendly group of people. Knowledge and helpful. Large selection of flooring, carpet, tile, installation products and cabinets. Wholesale only.
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December 2021 by Skib Nub Marketing
Excellent showroom for bath and kitchen remodeling. Multiple Manufacturers Full lines of: flooring; cabinetry, countertops (natural and man made stone), as well as a designer on staff at no cost! I have a contractor who is a member and Colleen at the Mokena location was very helpful and knowledgeable. There are Prosource Wholesale locations in Chicago, Elk Grove Village, Mokena, and Naperville. Thanks again!
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December 2021 by Ralph Waller
Totally Awesome Colleen is a one of a kind GEM ?!!!OUTSTANDING RESOURCE AND VALUE. I am most humbly GRATEFUL. THANK YOU KINDLY ?
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December 2021 by Jaclyn Manning
So disappointed with my experience! Terrible communication and lack of follow up! I do not plan to ever work with them again after this experience.
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December 2021 by Michelle Pinkston
Excellent source for remodeling your kitchen/bath.
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December 2020 by Jackie W
Kitchen remodel this has been a nightmare for me. Working with the designer at this location hasn’t been great. Everything I wanted with my ideas I was told to stay off Pinterest cause they have custom stuff and cost too much. I should’ve took my business elsewhere but I stayed. The first set of cabinets was delivered October 12th the double oven cabinet was damaged, the door looked like it was melted. I was asked did I sit it by a vent?. If a vent would melt a door what would happen when both ovens are on!! The island cabinets were scheduled for November 3rd. I sent a email to the manager October 30. I had to call to find out where was my island cabinets and my double oven cabinet were. Spoke with the designer she took herself off the project cause I spoke with the manager. I was told to call Fred who is the manager at the Naperville location who just started managing the Mokena location also. I spoke with him who had no clue that I didn’t have double oven cabinet and didn’t know why no one called me about the island cabinets. He got back with me I received the double oven cabinet the next day 3rd of November . The island cabinets was delivered on the 6th minus 2 cabinets which I was told are stuck in custom in California. I have a incomplete kitchen cause I’m missing 2 cabinets and the contractor and electrician are working on another job now. I can’t hold people up waiting on something I don’t know when I’m going to get my cabinets. I still don’t know where my island cabinets are. I have extra material which I didn’t need. I can’t get appliances hooked up cause contracter charge for coming back since I didn’t have my cabinets when I was scheduled for November 3rd plus I still don’t have all the cabinets and don’t know when I will have them. I spoke with the manager on the 9th he said he emailed someone and will get back to me ASAP. I still have not heard anything. I swear this company has no concerns about their customers and the stress it’s taking. The amount of money and time it takes for a project like this you would think some since of urgency would be important. I usually don’t do reviews but this is ridiculous. I asked for a Itemize receipt but never received one. I guess their prices are top-secret cause I don’t know prices of anything just a total. My girlfriend recommended this company to me. All I have to say is just be carful and hopefully no one has to go through this like I am.
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December 2020 by Shareef Yousef
Great company. Fast response via email and great pricing. Colleen was especially supportive as I tried to figure out a solution for our bathroom re-model.
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December 2020 by MMP Joliet
I 'hate' this place. They have so many options to choose from it drives me crazy! Seriously, there is a lot of stuff here and as a guy who used to just walk thru Menards looking at everything and thinking 'what could I do with that...' , I can't do that here. My brain would just explode because of the shear amount of things here. I went in just to look at some flooring for the store and walked out (after an HOUR of just looking!) with that and some cabinets that I am going to put in my bindery area. I also now have about 20 ideas of things running around my head for home projects. We talked with 3 different people while there but Tracey was the most helpful and guided us the whole way. Thanks Tracey!