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“Alonzo is the best at this location! He is friendly, helpful, and always greets customers with a smile. While others are this location are not always the nicest, he brightens my day when I see him!”
“I made a appt. for a passport. The minute i walked in the door i was greeted by Brenda. She was very nice and efficient, she explained the Passport process . If u need a passport make a appt. to come to this location. They also do photos.Thanks Brenda!”
8:30AM - 5:30PM
21201 S Elsner Rd, Frankfort
Post Offices
“This post office is due for a good review after how awesome the staff was. My wife and I went in for a passport appointment on 4/20/24 for our two kids. I wish I remembered his name, but the person who helped us behind the desk could not have been nicer and friendlier. He was so helpful in getting all our paperwork together.”
“Went in during passport walk-in hours. Kristi helped me with applying for passports for my kids and was wonderful! Then she helped me with sending in mine and my husbands passports. She was truly so kind and fantastic.”
“I purchased online and felt scammed since there was no clear email so I called the 127 Annex and Joe picked up.
Tone was calm, he was patient and polite.
I didn’t have a tracking number but he still checked my mails and upon returning I had the number.
Joe checked several times and found out the carrier has my package to be delivered.
Great job Joe!”
“No idea why the reviews are so low. This location is by far the best USPS location in the area. I will go out of my way to come here over closer locations due to the staff's professionalism and speed to get stuff done.”
8:30AM - 4:30PM
185 S State St, Manhattan
Post Offices
“I have an Etsy shop so all I have to do is hand the packages to the person. I make sure he/she scans the packages and I ask for a receipt. All my orders have made is safely to their destination. I haven’t had any problems.”
“They are so rude its almost funny. I actually had a great rapport with them because they are literally dealing with constant ridiculousness from the public daily. I must say if we sort of just laugh at it, they laugh with us.”
“Excellent!! I don’t understand the low reviews because I never had a problem with this location. The clerks are friendly and very helpful when you need assistance! This location and homewood location are my two favorite. I like this location more because the customer service is REALLY outstanding here!!!I have sent important documents and birthday packages from this location and they were delivered on time. Looking at these 1 star reviews, so grateful I haven’t experience any issues, yet! Knock on wood.”
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“Everyone was nice. Line was somewhat long. Moved fast. No problems from my end.Most people are inexperienced when mailing packages. Which translates to more questions and more time.Again the help was helpful.”