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February 2024 by Valeria Rodondi
Great staff!!!
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December 2023 by Tracey Marsh
Hands down, this enterprise location is the best, always gives above and beyond great customer service.. I have used this location twice and have had great experiences both times, the young staff are friendly, knowledgeable and professional something that’s rare these days. Keep up the great customer.
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December 2023 by Tanya Moore
11/4/23 Today I rented a car with Enterprise, Mokena. They treated me with dignity and respect. I received the car that I book on line. Do not go to Hertz Rental, Mokena.They tried to bait and switch me at a higher cost. The manager Mary Ellis told me " just because you book it online. Does not mean you going to get! She offered no other solutions. They did not honor my AAA Hertz discount.Thank you Entreprise staff, Mokena! I will not go back to Hertz
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November 2023 by Jim Thompson
My service both checking in and dropping off were both as smooth and professional as can be.. I appreciate the ride to pick up my car and the conversation with the driver "Joe" Great overall experience!
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October 2023 by Mike M.
Bad experience, Yes, they picked me up but didn't have any small SUVs available which is what I asked for the previous day. They kept on lying saying we'll get one in 10 minutes, oh, that's for someone else. Their competitor picked me up and I rented from them. I would avoid this location!
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October 2023 by Paul Dobbelhoff
After multiple poor experiences here, I will be switching to the Hertz. Most recently, there was no employee at the branch when it was set to open at 9AM on a Saturday, after leaving the keys in the drop box, I was charged $28.69 for returning the car an hour late (I had to call on Tuesday because I still hadn't received a recpiet). This is my 4th rental in a row with an issue. This location appears to have lost it's customer service culture.
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October 2023 by Kevin Mccrea
easy smooth transactions at both pick up and drop off. vehicle near mint condition price was great too
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October 2023 by Drew More
Better than average customer service at this location. I'm not sure how they do it, but they hire good people here.
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September 2023 by Fernando Freire
Friendly and knowledgeable crew. Enterprise was able to work with my insurance Statefarm with no problem. Didn't have to wait for my schedule pick up. The car was very clean and ready to go.
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July 2023 by tasha gist
The Enterprise team in Mokena, IL are wonderful; an awesome staff. Very professional. I always have a pleasant experience and can count on my request being met.
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May 2023 by Pricnessmadzso Love
Madison and her team are amazing! Customer service is always superb.
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May 2023 by Murad Khashan
Bad experience with this location. The front disk was unhelpful. They have cars and they said we can not switch my current one because they have reservations on them!
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May 2023 by Wendy White
This location provides very professional and friendly people. Madison the person that took care of us ,she was helpful and informative. Great experience, will definitely use this location again.
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February 2023 by John Kjellman
The Enterprise Rent A Car in Mokena on LaGrange Road is a fantastic place to pick up a rental car locally. The staff is curtious and helpful and the cars are always clean and in good shape. Since they have limited hours they have a night drop box so you can drop your rental off even when they are closed.
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January 2023 by Zac Tucker
Shawna and Madison were a great help and made my last minute rental a breeze. We had a small issue at first but they did everything in their power to rectify the situation. I would recommend using Enterprise-Mokena to anyone needing a rental. You won’t regret it
