This CVS pharmacy is noted for its friendly and helpful staff who provide service without judgment and with a personal touch. Customers find the employees flexible, kind, and professional. The pharmacists are described as especially diligent, with a follow-up process that includes calling patients about prescription availability and remembering customers by name. This level of care creates a highly satisfactory experience for many. However, a significant issue noted is communication around medication stock. Customers express frustration when prescriptions are accepted but are out of stock, and they are not informed upfront during pickup. Reviews suggest the pharmacy should check stock before accepting a prescription, immediately inform patients if an item is unavailable, and provide details on when it will be in stock or if nearby locations have it. This would prevent confusion and extra work for the patient. The store is praised for typically having medications in stock compared to competitors and for carrying a satisfactory selection of store-brand products like CVS versions of name-brand items. Many customers also highlight pleasant surprise with the savings, coupon deals, and generous offers, which are convincing some to switch from other pharmacies. While the staff's friendliness is consistently commended, there is a call for improved corporate procedures regarding inventory communication.
Convenient for what I needed. Great deals with CVS rewards
February 2023
I have been a long-standing Walgreens shopper for quick & convenient items. However, a friend, who is a CVS shopper has repeatedly bragged about her savings and coupon deals she receives. I decided to give CVS a try and have been pleasantly surprised with the savings and generous offers. I definitely will be visiting CVS... read full comment
October 2022
Audrey is the best. Customer service was amazing. Thank you so much
