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September 2024 by Kathleen Hopfauf
Great employee and very helpful in our breakdown of our Kia. Very knowledgeable on where to take care of our car.
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August 2024 by jeff johnson
Pretty rough business
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April 2024 by Debbie Cassata
If I could give them zero stars it would be too many. Terrible experience, terrible work, horrible customer service.
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December 2023 by Kate S
I was hit end of september and brought my car in early October. Absolutely no updates unless I called them, each time was a new lie. First my car is in painting and will be ready next wednesday. I call the next tues and find out that no it’s not being painted cuz they don’t have a fender to paint. Actually, they don’t have any parts for my car at all. I ask for a timeframe cuz at this point insurance isn’t covering my rental anymore and it’s been nearly a month in the shop with no progress. “we can’t give you any timeframe, it is what it is.” I had to start chasing parts. I needed a fender, hubcap, tire, chrome piece around my wheel, sidelight and a decal. Now yes, my fender was difficult to find, but there is NO reason why they couldnt have all the other parts IN HAND when i brought them the fender. (The other parts were not hard to find at all) So I found them the fender, hubcap, and tire and it’s been 6 weeks at this point. Still, they do not have the other parts or any timeframe. Dave said “i don’t have enough time for the cars on my lot, let alone one that’s 40yrs old.” If that’s the case, then why accept me at all? They also destroyed the tire we bought and insisted I needed to replace all my tires cuz they should be 15inches. Yet my rims are 14in, the hubcap and the tire is 14in. Since they are so inept, had to take my car on the donut to discount tire and they could easy put that 14in tire on my 14in rims. At this point, 7 weeks out and only progress is you painted the fender I found. And the paint job is horrendous! It’s bubbled! I could’ve done better with a spray can. They also glued my trim piece back on at an angle!! This shop will tell you “oh it’ll be ready on X day” and when you go to get it, it won’t! It will sit for months with excuses. So, I took it from the shop and have to complete work elsewhere. What a waste of time, money and effort. Completely unprofessional and doesn’t really seem to care about getting the job done quickly or accurately.
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November 2023 by ALEXANDRA HUNT
Super cool dudes. Nice, down to earth, friendly and great service! Y'all get 5 stars & 2 thumbs up?? ??
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November 2023 by Kevin W.
Dave and his staff are tremendous. They do top-notch work very well detailed. I brought a few cars to him for different reasons. He does a remarkable job. I appreciate everything he's done. He's not only a good mechanic and painter he's a very good man that sticks to word. Thank you Minooka collision for doing everything you promised
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September 2023 by Dale Smith
Great work and friendly people
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September 2023 by Karen D
I had a terrible experience with this business. They did a great job on repair. Office management is a joke. Was never able to get in touch with the office manager plus they lost the insurance payment. Had to stop insurance check and reissue. Plus they gave me grief about getting my car back. Thanks to shop manager I did get my car back. Why didn’t office manager ‘contact insurance company for payment?? Insurance company approved payment. They sent check well in advance. Where is that check??????Service: Body & Trim
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July 2023 by Maddie Drenthe
Beyond helpful, and run by great people. Dave was incredibly helpful in a small and unexpected emergency today. I recommend Minooka Collision to everyoneServices: Tires
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April 2023 by Steven C.
If you talk to Dave the owner you better have a tape recorded running. Promised me to replace items on an insurance claim that he just threw some bondo on and left rust and overspray. How does $1500 in parts turn into $5600 to paint a tailgate. $4100 to paint and bondo a leave rust on a tailgate. Stay away please. Yea he'll talk your ear off and get your check.
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November 2022 by Crissie Farrar
Seriously wouldn’t take my car anywhere else. Happened to be there at the right time and place to get my daughter’s car fixed. We were able to have a quick turnaround. Highly recommend!
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October 2022 by Sera
I highly recommend this place to everyone!!! Dave came and unlocked my car door once. He also fixed a car that I hit with a very reasonable price.They are quickly responsive to your needs and deliver professional service all the time.The office person is helpful and nice.
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September 2022 by MP Lewis
Owner Dave is wonderful
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September 2022 by Sera-y
I highly recommend this place to everyone!!! Dave came and unlocked my car door once. He also fixed a car that I hit with a very reasonable price.They are quickly responsive to your needs and deliver professional service all the time.The office person is helpful and nice.
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November 2021 by Sera E
I highly recommend this place to everyone!!! Dave came and unlocked my car door once. He also fixed a car that I hit with a very reasonable price.They are quickly responsive to your needs and deliver professional service all the time.The office person is helpful and nice.
