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October 2024 by Frank Myers
Great place to get the small things to help maintain your house without searching a big box store.
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July 2024 by Mark Sivak
I was baited into the store because of a false advertisement on the store’s website only to have the price switched on me at the register after I had already packed 30 bags of mulch into my car. The website stated that there was an ongoing promotion discounting mulch to $2.99 per bag but the store rang up $4.99 per bag. The store manager told me there was nothing he could do about it because I bought so many bags, despite the website noting there was a 50 bag max. I called the customer care team later that day and they also refused to honor the store’s false advertisement.
I am extremely disappointed in how the store manager and corporate customer care team have treated this situation.
Ace has lost a once loyal customer. I will never be spending my hard earned money there again
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July 2024 by Doug Bentson
Best hardware store. Very helpful!
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June 2024 by Google User
Got all the nuts & bolts ? I need.
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June 2024 by Spiro Papageorgiou
Horrible customer service, did an online pickup and waited about a hour before showing up. Walked in and was told by the “acting manager” that they canceled my order and the manager should have called you.
They didn’t offer to order a new for me, or give any compensation for their lack of communication and that the app didn’t give me an update.
The acting manager showed no remorse, just said that they can’t do anything, and said “do you expect me to just pull out a new one out of thin air”.
She did offer to give me the display one, but with no discount, and I would have to disassemble it myself. Very poor customer service from this store, will take my business somewhere else.
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June 2024 by Susan Gercone
Always so helpful ,friendly and knowledgeable!
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June 2024 by sally schmuck
Convenient and helpful. Thank you.
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June 2024 by William Miner
Nice people and helpful the young man that helped us was very polite
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May 2024 by Danielle Liker
Super quick order pick up!!!
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April 2024 by Rick Evans
Nice place. Clean and have everything you need or want. Friendly and helpful staff.
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November 2023 by John Adams
Great and helpful staff
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October 2023 by Lee Arroyo
what other ace hardwares should aspire to be...
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October 2023 by Micheal Honiotes
Close and quality tools equipment and products
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October 2023 by David Castleberry
Well stuck hardwarcustomer service was great
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October 2023 by Gordon Browning
Has everything I need when I need it. Still does