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“I went there to request a replacement debit card. Tina P. handled it with ease. I mentioned that I was having trouble accessing my account online and BAM, Tina figured out the problem, and helped me set up the mobile app. Thank you Tina for the exceptional service.”
“Wow, what an amazing bank. The ATM was one of the best I've ever been to before! Fast function, cash request denomination, and new money! This branch impressed me! 5 ?”
“Used ATM. Great feature they have now is the ability to choose which bill denomination you want to get (instead of getting a wad of 20 dollar bills). You can get 20s/10s or 5s!!”
“Ive been banking with them for almost a full year and i love all of them they r always so positive and happy and they always help no matter what but most importantly the personal bank andrea was so sweet. My bf recommended me to join you guys and he had been banking with yall since he was 16 and hes 21 now almost so I definitely trusted him and i love it no money is stolen from my account like my previous bank and i dont have to fight them on giving me my money when i get payed”
“Had a great experience with employee Kelcy..She fixed an issue that three times I called several branches about, but still was not fixed..She is what I call a person who likes serving people, Kudos to Employee Kelcy!!!”
“Not only did this location help me with a new card because of fraud charges… the manager Sandy is the most helpful manager I have ever encountered. GREAT CUSTOMER SERVICE at this location! If I need help again… I may just call her instead my hometown Regions!!! Thank you again Sandy!!!”
7:30AM - 4:30PM
107 N 2nd St, Dupo
Banks
“A good bank but not the most secure.I have been banking with FNB for about 2 years now. They are convenient, the staff have always been friendly and helpful.One issue though, they are not the most secure bank. They do not support multiple factor authentication (MFA). They simply use e single factor auths. That is similar to using 2 passwords where one of the passwords is something about you that could be easily obtained on the internet.I have asked them if and when they intend to implement MFA. For over a year the answer has always been we are working on it.”
9AM - 5PM
1300 N Belt W, Swansea
Banks
“The are always so very pleasant and professional,they treat every one as if you had millions of dollars in this bank. Leadership in this bank has rub off on there Employees. Kind, friendl y ,gentleThere.is nothing they want take the time out and help you with. They are More han a 5 STAR!!!”
“Very pleased with FCB's customer service. The help I receive at the drive-thru window is always quick and the staff are pleasant to work with. I've banked with FCB since I opened my first savings account as a kid and don't see banking with anyone else for personal accounts.”
“Anna helped me open a business account and used every resource available to get me on the right track. Visiting this branch was by far the best experience that I've had when dealing with any bank. After talking with my banker for only a few minutes, I felt as if I had known her for years.”
“I have a wonderful welcome everytime I go into the branch at 8405 State Street in East St. Louis. The tellers give you a "hello" when you come in and they're polite, efficient in helping you conduct your bank business, and they always thank you for coming in. That is what I like in customer service.”
“If you are tired of unnecessary bank charges open an account with Together Credit Union! They are truly the best. No incoming wire charges just one example. Online banking like all the rest, great security for online banking as well. The best home loans no junk fees padding the loan officer’s pockets! Those fees all sound legitimate but they are not. I am a Realtor and lenders still have junk fees call Together credit union and ask for Melissa Imo Moffit she is truly the best lender I have ever worked with after 30 years as a Realtor I have worked with a lot! Hands down Together Credit Union is a great banking Institution!”
9AM - 5PM
4800 W Main St, Belleville
Banks
“I have generally avoided using Regions for my banking needs because my research has shown them to be a fee heavy institution; however, the death of my brother changed that. Because he banked at Regions ( as well as my two sisters), we set up his estate account through Regions. I must say that every employee that l have dealt with has been informative, friendly and helpful. The services provided are excellent, and there are a myriad of locations available to serve me. In future, l may use Regions for my banking needs. At this time, l have already established my regular accounts at another bank.”
“My data was hacked when ATT had a data breach. I went to this branch when a Chase CC was applied for in my name fraudulently. Kelsie handled it in a professional manner. Thank you Chase bank.”
9AM - 5:30PM
2020 N Belt E, Belleville
Banks
“I have been a member for 26 years and have never experienced anything but good with the customer service, online banking, loans, etc. As long as I'm alive, they will have my business.”
“Regions Bank in Columbia always smiles and greets me when I walk in the door. Though I dislike some of their fees that can be charged, that is out of the hands of the workers. They are efficient, friendly, and do everything they can to protect my accounts.”
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“All the people who work here are fantastic! So helpful in this electronic age, (for old people like me.) Lol. The bank manager, Heather is a strong leader, always with a big smile. Thanks for all your help.”